What are the responsibilities and job description for the Customer Service Representative position at AppleOne Employment Services?
Are you an insurance-savvy customer service professional looking for a dynamic role in a growing company? We’re seeking a Customer Service Representative (CSR) with insurance industry experience to join our team! This role is ideal for someone passionate about helping clients navigate their policies, process claims, and provide top-notch service.
What You’ll Do :
- Client Support – Handle inquiries via phone, email, and chat regarding policies, coverage, and claims
- Claims Assistance – Guide clients through the claims process, ensuring all documentation is completed and filed properly
- Policy Management – Process renewals, changes, and cancellations while maintaining accurate records
- Problem Resolution – Address client concerns professionally and escalate issues when necessary
- Sales Support – Identify opportunities to offer additional coverage that fits clients' needs
- Record Keeping – Maintain accurate documentation of all interactions in our system
What You’ll Bring :
Why Join Us?
If you have a passion for helping clients and a background in insurance, apply today!
