Collections Specialist

Job Description

Job Description

Job Title : Collection Specialist - Accounts Receivable Team

Our client is a security company in the Duluth, GA area seeking a diligent and detail-oriented Collection Specialist to join their Accounts Receivable team.

The ideal candidate will play a crucial role in managing and collecting outstanding payments from clients, ensuring the timely and accurate collection of receivables, and maintaining strong customer relationships.

You will work closely with both the finance team and clients to resolve issues, reduce overdue accounts, and improve cash flow.

This position is contract to hire.

Key Responsibilities :

• Monitor and manage outstanding accounts receivable, including contacting clients to ensure timely payment.
• Send out reminders and follow up with customers regarding overdue invoices via phone, email, or mail.
• Review aged accounts and develop strategies for collections, prioritizing accounts based on risk and age.
• Collaborate with the finance team to reconcile discrepancies and resolve billing issues or disputes.
• Maintain accurate records of communication with clients, payment agreements, and resolutions in the system.
• Process and record payments, ensuring all transactions are accurate and timely.
• Work with legal or third-party collection agencies when accounts become significantly overdue.
• Analyze account status and provide detailed reports on collection progress to management.
• Maintain customer relations through professional and tactful communication to ensure a positive company image while addressing payment issues.
• Assist in improving internal processes to enhance the efficiency of the collections function.

Qualifications :

EEO / AA Employer / Vet / Disabled.

The Know Your Rights poster is available here :

https : / / www.eeoc.gov / sites / default / files / 2023 -06 / 22- 088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here :

https : / / www.dol.gov / sites / dolgov / files / ofccp / pdf / pay - transp_ English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

https : / / e- verify.uscis.gov / web / media / resourcesContents / E - Verify_Participation_Poster_ES.pdf

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants : Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

1553

Company Description

Founder and CEO, Janice Bryant Howroyd, is a North Carolina native who left her hometown in 1976 armed with $1500. Since then, she has dedicated her efforts to building an organization that is committed to keeping the humanity in Human Resources and Strategic, Inclusive Procurement.

Mrs. Howroyd’s commitment to excellence has grown ActOne Group to 33 countries, with over 17,000 clients and more than 2,800 employees. The largest woman-minority-owned workforce management company founded in the US, ActOne Group professionals bring expertise in delivering corporate HR initiatives to local and global markets.

Mrs. Howroyd was selected by former President Barack Obama to serve as a White House appointee and continues to serve under the current administration as an Ambassador of Energy. Mrs. Howroyd gives generously through funding and advocacy for STEM education, particularly for women and minorities.

Mrs. Howroyd leads her teams to build business success based on the ability to connect great companies with outstanding talent. Her passion for education, mentorship, and self-empowerment initiatives have earned her many professional and philanthropic recognitions. She is a sought–after speaker and media subject matter expert in her fields. Her book, The Art of Work : How to Make Work, Work for You, is available on Amazon.com.

Company Description

Founder and CEO, Janice Bryant Howroyd, is a North Carolina native who left her hometown in 1976 armed with $1500. Since then, she has dedicated her efforts to building an organization that is committed to keeping the humanity in Human Resources and Strategic, Inclusive Procurement. Mrs. Howroyd’s commitment to excellence has grown ActOne Group to 33 countries, with over 17,000 clients and more than 2,800 employees. The largest woman-minority-owned workforce management company founded in the US, ActOne Group professionals bring expertise in delivering corporate HR initiatives to local and global markets. Mrs. Howroyd was selected by former President Barack Obama to serve as a White House appointee and continues to serve under the current administration as an Ambassador of Energy. Mrs. Howroyd gives generously through funding and advocacy for STEM education, particularly for women and minorities. Mrs. Howroyd leads her teams to build business success based on the ability to connect great companies with outstanding talent. Her passion for education, mentorship, and self-empowerment initiatives have earned her many professional and philanthropic recognitions. She is a sought–after speaker and media subject matter expert in her fields. Her book, The Art of Work : How to Make Work, Work for You, is available on Amazon.com.