What are the responsibilities and job description for the Credit Card Litigation Support Specialist position at AppleOne?
Credit Card Litigation Support Specialist
Hourly Rate: $24.07 per hour
Location: 100% Onsite
We are seeking a detail-oriented and resourceful Credit Card Litigations Support Specialist to join our recovery department. In this role, you will handle and review credit card cases, collaborate with third-party law firms, and support the control step in the settlement review process. Your role will involve managing complex legal paperwork, performing root cause analysis, and maintaining accurate records in a fast-paced, enterprise environment. This position requires strong time management skills and a deep understanding of civil procedure and credit card collections.
Desired Experience:
Precise and thorough in reviewing legal documents and maintaining accurate case files.
Root Cause Analysis: Ability to analyze issues and implement solutions.
Understanding of credit card collections processes, payment research, and relevant regulations.
Litigation Exposure: Familiarity with civil procedures and litigation processes, particularly within the credit card industry.
Experience working alongside third-party law firms for litigation and settlements.
Independent Work & Resourcefulness: Ability to work independently, solve problems creatively, and navigate challenges efficiently.
Skilled in using Adobe PDF, Excel, and other related software for document management and case tracking.
Key Responsibilities:
Manage assigned credit card cases, review documents, and process daily and weekly reports.
Scan and organize large volumes of legal documents, ensuring they are linked to the appropriate accounts and stored correctly in the system.
Serve as the final step in the recovery department’s settlement review process, ensuring cases are reviewed thoroughly before final settlement.
Work closely with third-party law firms to ensure proper handling of legal cases and compliance with civil procedures.
Investigate payment issues, conduct research, and resolve discrepancies in credit card case files.
The position is not customer-facing, but requires a high level of professionalism in managing internal processes and collaborating with external parties.
This is not an entry-level position, and applicants should have prior experience in legal paperwork, and credit card collections.
If you thrive in a fast-paced, detail-oriented environment and have a strong background in credit card collections and legal case management, we encourage you to apply for this opportunity.
EEO/AA Employer/Vet/Disabled.
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_ English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
#8824
Hourly Rate: $24.07 per hour
Location: 100% Onsite
We are seeking a detail-oriented and resourceful Credit Card Litigations Support Specialist to join our recovery department. In this role, you will handle and review credit card cases, collaborate with third-party law firms, and support the control step in the settlement review process. Your role will involve managing complex legal paperwork, performing root cause analysis, and maintaining accurate records in a fast-paced, enterprise environment. This position requires strong time management skills and a deep understanding of civil procedure and credit card collections.
Desired Experience:
Precise and thorough in reviewing legal documents and maintaining accurate case files.
Root Cause Analysis: Ability to analyze issues and implement solutions.
Understanding of credit card collections processes, payment research, and relevant regulations.
Litigation Exposure: Familiarity with civil procedures and litigation processes, particularly within the credit card industry.
Experience working alongside third-party law firms for litigation and settlements.
Independent Work & Resourcefulness: Ability to work independently, solve problems creatively, and navigate challenges efficiently.
Skilled in using Adobe PDF, Excel, and other related software for document management and case tracking.
Key Responsibilities:
Manage assigned credit card cases, review documents, and process daily and weekly reports.
Scan and organize large volumes of legal documents, ensuring they are linked to the appropriate accounts and stored correctly in the system.
Serve as the final step in the recovery department’s settlement review process, ensuring cases are reviewed thoroughly before final settlement.
Work closely with third-party law firms to ensure proper handling of legal cases and compliance with civil procedures.
Investigate payment issues, conduct research, and resolve discrepancies in credit card case files.
The position is not customer-facing, but requires a high level of professionalism in managing internal processes and collaborating with external parties.
This is not an entry-level position, and applicants should have prior experience in legal paperwork, and credit card collections.
If you thrive in a fast-paced, detail-oriented environment and have a strong background in credit card collections and legal case management, we encourage you to apply for this opportunity.
EEO/AA Employer/Vet/Disabled.
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_ English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
#8824
Salary : $24
