Desktop Support Specialist

This is a long-term onsite role in Phoenix, AZ 85085 with occasional travel to Chandler, AZ office. Day shift 8 AM - 5 PM

Our Client is a Fortune 350 company that engages in the design, manufacturing, marketing, and service of semiconductor processing equipment.

Skills Required:

• 3 years of experience working in Desktop Support.
• Requires an Associate degree.
• Experienced in resolving end user IT issues
• Experience with SCCM, Intune, IT asset management important
• Well spoken & respectful to managers and end users
• Consistent in work hours
• Positive disposition

Responsibilities:

• Provides day-to-day technical support to employees for network infrastructure and internal systems software and hardware.
• Installs, configures and troubleshoots desktop systems, workstations, servers and network issues in a diverse environment.
• Maintains passwords, data integrity and file system security for the desktop environment.
• Communicates highly technical information to both technical and nontechnical personnel.
• Recommends hardware and software solutions, including new acquisitions and upgrades.
• May participate in development of information technology and infrastructure projects.
• May conduct training programs designed to educate an organization’s computer users about basic and specialized applications.