What are the responsibilities and job description for the Collections Team Leader position at Applied Industrial Technologies?
Applied Industrial Technologies is seeking a full-time Collections Team Lead to work out of our corporate headquarters in Cleveland, OH!
The Collections Team Lead is a key member of the Shared Services group, responsible for reducing account delinquency and implementing solid business processes while leading a successful team. This is accomplished through developing strong customer, field, and strategic account relationships.
In this position, you'll utilize your leadership, communication, and organizational skills to contribute to continuous improvement and lead team toward goals.
What You'll Do
In addition to competitive compensation (including monthly bonus opportunities) and all the benefits you'd expect from an industry leader (401k, insurance, paid time off, employee assistance, tuition reimbursement), we also offer:
Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity, age, disability, protected veteran status, marital status, medical condition or any other characteristic protected by law.
The Collections Team Lead is a key member of the Shared Services group, responsible for reducing account delinquency and implementing solid business processes while leading a successful team. This is accomplished through developing strong customer, field, and strategic account relationships.
In this position, you'll utilize your leadership, communication, and organizational skills to contribute to continuous improvement and lead team toward goals.
What You'll Do
- Identify and communicate areas of improvement within Accounts Receivable; propose and implement solutions
- Assign and communicate goals to team members, provide support and guidance in working toward goals
- Maintain open communication with Central Collections Manager regarding team goals, metrics/results, customer account statuses, etc.
- Utilize tools (i.e SAP, BOBJ) to support decision making, proactively communicate decisions with stakeholders
- Collect, analyze, and report customer accounts receivable metrics to track deliverables
- Communicate with Field and Central teams to determine root causes of issues leading to debt, implement action plans to minimize future debt
- High school diploma required; associate or bachelor's degree preferred
- 2-5 years of collections management experience
- Excellent analytical and problem-solving skills
- Strong interpersonal and communication skills; functions well individually and within a team
- Goal-oriented and committed to continuous improvement; willingness to take on new responsibilities
In addition to competitive compensation (including monthly bonus opportunities) and all the benefits you'd expect from an industry leader (401k, insurance, paid time off, employee assistance, tuition reimbursement), we also offer:
- A Lasting Career: Applied values hiring from within and helping our associates achieve career growth
- Continuous learning, training, and professional development
- Team-oriented, uplifting company culture
- Great work/life balance
Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity, age, disability, protected veteran status, marital status, medical condition or any other characteristic protected by law.
