What are the responsibilities and job description for the Operations Analyst position at Applied Risk Capital?
KEY OBJECTIVES:
The Operations Analyst is responsible for supporting the underwriting process for credit-risk insurance by providing superior policy issuance, servicing, data management and support to the Applied Risk Capital LLC Underwriting Unit.
MAJOR DUTIES & RESPONSIBILITIES:
Duties may include but are not limited to:
- Utilize policy management system data to create detailed portfolio and performance reports for Senior Leader review.
- Communicate with insurance carrier and broker partners to confirm documentation needed for policy servicing.
- Work with Underwriters to obtain and review policy information in preparation for file closing and continuous servicing.
- Utilize policy management system for electronic file set-up and maintenance of new and renewal policies.
- Identify forms and endorsements used in policy construction.
- Record initial and ongoing premium on internal tracking sheets including post bind transactions.
- Ensure transactions are registered timely and accurately.
- Maintain/exceed service standards in areas of production, service and support.
- Input and monitor accounts receivable in policy management system and tracking spreadsheets.
- Conduct premium payment and internal record audits when required.
- Handle general correspondence.
- Handle special projects as assigned.
MINIMUM REQUIREMENTS:
- 4-year college degree or equivalency strongly preferred; equivalent work experience may substitute
- Must be proficient in MS Excel and MS Word
- Strong knowledge of insurance terminology
- Commitment to quality and willingness to work in a team environment
- Must be able to function effectively and efficiently in a time sensitive environment
- Strong communication skills, written and verbal
- Strong organization and prioritization skills
- High level of attention to detail
- Flexible and adaptable to change
- Self-motivated. Willing to go the extra mile and eager to learn new things
DESIRED QUALIFICATIONS:
- Proficient in Vertafore/MGA Systems IMS insurance management system
- Knowledge of multiple commercial insurance lines of business
- 2-3 years of minimum prior commercial insurance underwriting support experience including knowledge of policy forms (5 years of experience preferred)Tips: Provide a summary of the role, what success in the position looks like, and how this role fits into the organization overall.