What are the responsibilities and job description for the Inside Customer Support Administrator position at APPS Paramedical Services?
Customer Administrative Support
We seek a master multi-tasker with excellent communication skills and an upbeat attitude.
You will be asked to :
- Assist clients and visitors in our office
- Respond promptly to client inquiries
- Provide polite and professional assistance via phone, mail, e-mail, and texts, excelling at verbal and written communication.
- Handle office tasks
- Acknowledge and resolve customer needs
- Process orders, & modifications
- Schedule appointments
- Escalate complaints across several communication channels
To do well in this position you will need
Requirements :
Website : www.appslive.com
About APPS Paramedical Services :
The Grelyn Corp. does business under the name of American Para Professional Systems, or APPS Paramedical. The nature of our business is to provide the Insurance Industry with medical information by obtaining medical histories and completing physical examinations on applying for Life / Health / Disability / or Long Term Care Insurance. The industry refers to our services as a "PARAMEDICAL SERVICE".We started contracting business on August 1, 1991, as a dba contract office of American Para Professional Systems, Inc. in Jericho, NY.This partnership with American Para Professional System, Inc. allowed us to provide our services to over 850 insurance companies and also connect us with a family of companies doing the same work throughout the United States.Since that time we have grown at a steady rate and have met all of our yearly goals.February 2010, the corporation added the northern half of Indiana to its service area and has been growing at a steady pace.On October 1, 2013, Portamedic a division of Hooper Holmes, a company that also provided the same services was acquired making us the dominant company in the territory, and American Para Professional Systems, Inc the largest provider of "Para Medical Services" in the country.
Salary : $14 - $15