What are the responsibilities and job description for the Hospitality Leader position at Apptness?
Hospitality is at the forefront of our mission to deliver exceptional guest experiences. As a Front Desk Supervisor, you will play a pivotal role in leading our team to achieve this goal.
Job Summary
We are seeking a skilled and charismatic Front Desk Supervisor to join our team. In this role, you will oversee front desk operations, provide guidance and leadership to ensure consistent customer service, and resolve customer complaints in a professional and efficient manner.
You will also be responsible for training, supervising, scheduling, and evaluating staff members to ensure they meet the highest standards of quality and productivity.
This is an exciting opportunity to work with a dynamic team and contribute to the success of our organization.
Responsibilities
- Oversight of front desk operations
- Providing guidance and leadership to ensure consistent customer service
- Resolving customer complaints
- Training, supervising, scheduling, and evaluating staff members
