Intake Coordinator

Join Our Team at Aprendamos Family of Services!

Are you looking for a career where you can make a meaningful impact? Aprendamos Family of Services is seeking passionate and dedicated professionals to join our team! We take pride in being a values-driven organization, rooted in Families First, Integrity Always, Pursuit of Excellence, Making a Meaningful Difference, and Shaping the Future.

As a multidisciplinary organization, we are committed to providing high-quality support and services to children and families in our community. Our collaborative approach allows professionals across various departments to work together, ensuring families receive the comprehensive care they deserve.

If you’re looking for a workplace where your contributions matter, we invite you to apply! Our team members embody our core values and uphold the highest ethical standards in everything they do.

POSITION SUMMARY:

The Intake Coordinator in the Early Intervention setting will manage case coordination for a team of professionals and therapists delivering services to children in the FIT program. This role involves supporting and communicating service progress while providing strategies to help achieve desired outcomes. Additionally, the Intake Coordinator is responsible for assessing the child's ongoing eligibility to continue in the program.

ESSENTIAL JOB FUNCTIONS:

• Manage referrals, explain the Early Intervention (EI) program, and coordinate the evaluation process for families.
• Ensure compliance with EI program intake documentation requirements.
• Conduct face-to-face meetings with families after evaluations, discussing recommended services and next steps.
• Meet EI program intake billing requirements and deadlines.
• Serve as the first point of contact for families, providing information about EI services, costs, and parental rights.
• Schedule the Comprehensive Multidisciplinary Evaluation (CME) during the initial home visit and maintain accurate records.
• Maintain direct communication with families throughout the intake process to address any concerns.
• Enter family information into the database and initiate EI records.
• Collaborate with staff to deliver exceptional, family-focused customer service.
• Complete and submit accurate documentation to the billing department in accordance with FIT program guidelines.
• Maintain a reliable vehicle, valid driver’s license, and appropriate auto insurance for home visits.
• Introduce families to New Mexico’s Early Intervention program and available services following the multidisciplinary evaluation.
• Contact families within 24 hours of receiving a referral to schedule the home visit.
• Answer parents’ questions regarding services and costs while documenting required EI information and scheduling evaluations.
• Request medical records from the child’s primary care physician.
• Review evaluation reports with families, determine eligibility, and enroll children in the EI program based on their needs.
• Coordinate intake, evaluations, assessments, and eligibility determination.
• Facilitate the transition process for each child and their family.
• Research and provide families with relevant resources and referrals as needed.
• Meet position benchmarks and performance expectations.
• Perform other job-related duties as assigned.

WHY CHOOSE APRENDAMOS?

We offer competitive compensation and a supportive work environment that truly reflects our values:
- Career growth opportunities
- Employee recognition programs
- Incentives & referral stipends

For eligible employees, we also provide a comprehensive benefits package, including:
- Health, dental, and vision insurance
- Short- and long-term disability coverage
- Company-paid basic life insurance
- 401(k) retirement plan with 4% company match
- Paid time off & holidays
- Bereavement pay
- Employee Assistance Program
- Licensure reimbursement & CEUs
- Sign-on bonuses
- Mileage & cell phone stipends
- CPR training & wellness incentives

REQUIRED/PREFERRED QUALIFICATIONS:

- Bachelor’s degree or higher in the appropriate field of study designated by the FIT program.

- Work experience with case management in a children’s service program is a plus.

- Completion of NM FIT program FSC coursework enabling billing in the EI program.

- Bilingual skills in English/Spanish are required.

- Detail-oriented, organized, efficient, self-starter with strong critical thinking skills and the ability to manage timelines.

- Ability to work in a dynamic environment, gathering relevant information to develop a program for the child and family.

PHYSICAL REQUIREMENTS:

Ability to lift and carry objects weighing up to 40 pounds (e.g., boxes, equipment) without assistance. Capability to stand and walk for extended periods, including moving around the workspace, performing tasks, and interacting with colleagues or customers. Must be able to bend, stoop, crouch, and kneel to access various items, equipment, or workspaces as required. Aptitude to reach overhead, horizontally, and below waist level to retrieve and handle objects or materials. Capacity to perform physically demanding tasks continuously throughout the workday. Physical ability to move freely and quickly in various work environments, including navigating stairs, ramps, or uneven terrain if necessary. If the job involves driving, a valid driver's license, and the ability to operate vehicles safely and responsibly may be required.

Ready to make a difference? Submit your resume today! Join us in shaping the future—one family at a time.

Aprendamos is an Equal Opportunity Employer. We are committed to creating an inclusive and welcoming environment for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by law. We encourage applicants of all backgrounds to apply and join our diverse team.

Job Type: Full-time

Pay: From $40,019.20 per year

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Life insurance
• Opportunities for advancement
• Paid time off
• Professional development assistance
• Referral program
• Vision insurance

Medical Specialty:

• Home Health
• Pediatrics

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• Are you willing to undergo a 10 panel pre-employment drug screening?

Education:

• Bachelor's (Required)

Experience:

• Case management: 1 year (Preferred)

Language:

• English/Spanish (Required)

License/Certification:

• Driver's License (Required)

Willingness to travel:

• 75% (Required)

Work Location: In person

Salary : $40,019