Critical Spares Logistics Coordinator

About Client:

Client is a telecommunications company that offers high-speed internet, fibre, voice, phone, and TV services for both residential and small business customers. It is dedicated to empowering people through technology, both at home and at work. Through its extensive global fibre network, it provides secure and reliable services to meet the growing digital demands of businesses and consumers.

Rate Range:

Job Description:

• Responsible for the efficient coordination and delivery of replacement equipment to assist in the reduction of mean time to repair (MTR), to include aspects of order management, spares inventory management, repair and replenishment of spares inventory.
  
  

Knowledge, Skills or Abilities:

• Bachelor's Degree preferred
• Logistics experience utilizing MRP (Material, Resources and Planning) WMS (Warehouse Management System)
• Applications is preferred
• Must be proficient in Microsoft Office Suite
• Excellent organizational, customer service, oral and written communication and teamwork skills are required
• Must be detail oriented with an analytical attitude
• Must be able to maintain a sense of urgency and priority setting, with minimal supervision, in a fast-paced, team-oriented environment where priorities are of critical nature
  
  

Essential Duties:

• Initiates return material authorization (RMA) with vendors per requirements of vendor maintenance agreements and spares analysis requirements.
• Ensures timely vendor repair/replenishment of spares equipment. Tracks, reports and escalates as required.
• Responsible for ensuring the failed equipment is returned to the vendor for credit or repair and received from vendor to replenish critical spares (C-Spares) stock.
• Responsible for spares inventory management, ensuring physical/logical inventory reconciliation.
• Assists in all aspects of order management to include order processing, procurement, logistics coordination/tracking and validation of proof of delivery of replacement equipment in the field.
• Responsible for activities including identifying, researching and assisting internal/external customers by providing status of critical equipment.
• Responsible for status tracking, updating and reporting to management and peers.
• Basic Qualifications Minimum skills required to perform in this role.
• Education Qualifications: High School Diploma/GED or 2 plus years of relevant job experience. Relevant job experience is described as:
  
  

Preferred Education, Skills and Experience:

• Experience: 2 yrs
• Education Level: High School/GED
• Field Of Study: Business Administration or another relative field
• Attention to detail with good organizational capabilities.
• Ability to prioritize with good time management skills.
• Perform periodic on call after hours shipment requests.
  
  

Requirements:

• High School degree/GED
• Minimum 2 years warehouse experience is required, including operating directly in warehouse management system
• Proficient in computer systems knowledge and skills, as well as experience with Outlook, Excel and Word applications
• Familiarity and experience in warehouse fundamentals including knowledge of basic practices, and procedures of material receipt, order fulfillment, RMA returns and inventory management
• Motivated self-starter able to work individually or within a team, and have the ability to monitor and work from logical inventory work queues
• Capable of identifying items by mfg. part number and serial number when applicable
• Good analytical, conceptual and problem solving skills and good oral and written communication skills
• Flexible in job tasks and have the ability to perform on call and call out duties 24 X 7 on rotational basis
• Ability to learn systems and processes quickly
  
  

Preferred:

• Experienced working in large volume distribution centers
• Experienced with SAP and SAP WM systems
• Experienced and knowledgeable handling telecommunications materials and equipment
  
  

Non-benefitted (other than those mandated under state or federal law).Please note that this position does not include paid time off benefits. ApTask offers subsidized insurance coverage to our employees.

About ApTask:

ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-certified company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Candidate Data Collection Disclaimer:

At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment.

If you have any concerns or queries about your personal information, please feel free to contact our compliance team at businessexcellence@aptask.com .