What are the responsibilities and job description for the Help Desk Specialist position at ApTask?
Pay Rate : $21.00 / hr on w2
Job Details :
- Responsible for high quality end-user technical support, related to enterprise software and hardware.
- Responsibilities include assessment, triage, research, training / education and resolution of incidents and requests regarding the use of application software products and / or infrastructure components in a fast paced 7x24x365 environment.
- Two to five years of proven, qualified related work experience in a comparable complex, high tech and fast paced work environment.
- Preferred work experience in technical support role but not required.
- Required Education : High school diploma or GED with relevant work experience.
Salary : $21
