ServiceNow Technical Architect

About Client:

The Client is a leading global IT services and consulting company, providing a wide range of services to clients in various industries, including banking, financial services, retail, manufacturing, healthcare, and more. It is one of the largest employers in the IT industry and has a vast and diverse workforce. The company places a strong emphasis on employee training and development. Client is known for its commitment to innovation and invests in research and development to stay at the forefront of technological advancements.

It offers a comprehensive set of services, including:

IT Services: Application development, maintenance, and testing.

Consulting: Business consulting, IT strategy, and digital transformation.

Business Process Outsourcing (BPO): Outsourcing of business processes to improve efficiency.

Enterprise Solutions: Implementation and support of enterprise-level software solutions. Digital Services: Services related to digital technologies, such as analytics, cloud, and IoT.

Salary: $160K/Annum

Job Description:

Responsibilities Include:

• Hands-on technical delivery including required documentation of cost-effective ServiceNow solutions, ability to create and Modify Workflows.
• Provide technical direction for the development, design, and systems integration for client engagement from definition phase through implementation.
• Create and execute development plans as appropriate to meet changing needs and requirements
• ServiceNow for custom Application Design & Development
• Communicate and enforce coding standards
  
  

Qualifications:

• 10 - 15 years total experience
• 5 - 7 years of ServiceNow experience
• ServiceNow CIS, CAD & CTA Certification
• Expertise in enterprise service management offerings like IT Service Management, IT Operation Management, IT Business Management, Security Operations and Application Development on ServiceNow; New areas like HRSD, CSM, Industry Solutions
• Experienced as a Solution Architect for the ServiceNow implementation for leading global clients and implemented ITOM and ITSM modules such as IM, PM, CM, RM & Catalog along with integrations and CMDB, Hardware, Software Asset Management, Discovery, Service Mapping and Event Management
• Worked on Requirement gathering, provided solution for end to solution through ServiceNow applications, helped development team to prepare design document, Development, Testing, Implementation and Maintenance and to work with the process owner to define the roadmap for any given product and translate this into user stories
• ServiceNow Implementation Specialist & Admin, Project Management skills
• Strong hands-on implementation experience on ITOM and CSDM (Discovery, Service Mapping, Event Management)
• Java Scripting knowledge and hands on experience on it
• Hands-on with ITIL Process implementation
• Hands-on migrating data from different tools into ServiceNow
• Good Communication and presentation skills, Client handling
• Good at creating required information for Reporting and Dashboards
• Very good knowledge of ITIL best practices and processes.
  
  

About ApTask:

ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-certified company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Candidate Data Collection Disclaimer:

At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment.

If you have any concerns or queries about your personal information, please feel free to contact our compliance team at businessexcellence@aptask.com