What are the responsibilities and job description for the Jr Technical Account Manager position at Aptly Technology?
Job Overview
Aptly provides a comprehensive range of services to customers worldwide, which includes Cloud-based infrastructure support services, AI and Data engineering services, Industry cloud modernization and digitization Development and Support, and professional vendor staffing services. The Company is proficient in assisting customers with cloud migration, data center management, network design and deployment, and providing ongoing support. Aptly's AI and Data engineering team caters to the increasing demand for cloud data engineer services and AI adoption by offering services such as Data engineering, ML/AI integration, AI training data curation, high-quality data collection, data synthesis, and filtering. Furthermore, its Industry Cloud department specializes in redesigning, containerizing, developing, deploying, and supporting applications across an organization while ensuring a unified design.Job Summary:As a Junior Account Manager, you will play a crucial role in building and maintaining strong relationships with our clients. You will be responsible for managing assigned accounts, driving sales growth, and ensuring customer satisfaction.
Key Responsibilities:
- Client Relationship Management:
- Develop and maintain positive relationships with clients, acting as the primary point of contact for their inquiries and needs.
- Sales and Revenue: Achieve and exceed sales targets by effectively managing and growing accounts, identifying new opportunities, and closing deals.
- Customer Satisfaction: Ensure high levels of customer satisfaction by addressing client concerns, providing timely solutions, and proactively anticipating their needs.
- Account Planning: Develop and execute account plans to drive growth and retention, including identifying cross-selling and upselling opportunities.
- Reporting: Prepare and analyze sales reports to track performance, identify trends, and inform strategic decision-making.
- Team Collaboration: Work closely with cross-functional teams (e.g., sales, marketing, customer support) to deliver exceptional service and achieve shared goals.
Qualifications:
- Bachelor's degree in business, marketing, or a related field.
- Fresh Graduates are also welcomed.
- 1-2 years of experience in sales, account management, or customer service.
- Strong communication and interpersonal skills, both verbal and written.
- Excellent organizational and time management abilities.
- Proficient in CRM and sales tools.
- A passion for building relationships and driving results.
Benefits:
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- Collaborative and supportive work environment
Benefits for Aptly W2 hourly:
- 401k / Roth IRA Opportunity
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
Job Type: Full-time
Pay: From $47,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Work Location: Hybrid remote in WA 98005, USA
Salary : $47,000
