What are the responsibilities and job description for the Div 8 Manager of Technical Services position at APTURA Group?
For APTURA Group, Core Values are not a slogan, but our way of doing business. They are foundational beliefs that reflect our company’s history and culture. We begin by creating an exceptional customer and employee experience, treating everyone uniquely and focusing on the way they want to be treated. We pride ourselves on providing excellence in our field by hiring and training experts in what we do. Our industry-leading team uses professional, transparent, and open communication to coordinate all of our activities to ensure we create a safer, more secure world.
By living our Core Values each day, we have the opportunity to make a difference and support our customers by following through on our promise to them of “providing YOU what YOU need, when YOU need it.”
JobSummary — The Manager of Technical Services position performs professional project management assistance / technical guidance for projects assigned for Division 8 frames, doors, and related hardware to ensure products provided by H&G/APTURA meets customer expectations. The Manager of Technical Services is responsible and accountable for:
Performing technical assistance to Project Managers in Comsense, technical guidance work per H&G/APTURA standards, code requirements, manufacturer capabilities, customer expectations, and contractual requirements for the projects assigned.
Providing guidance and review of customer no charges and back charges for best solution while limiting company exposure.
Helping Project Managers with review of ASIs/Bulletins/RFIs/PRs/etc., pricing of change orders
Seeking out product knowledge, training, new Comsense techniques, diligently listens to instruction given, and consistently applies knowledge gained to grow expertise.
Coaching and mentoring of team members.
Assisting in training of new and existing Project Management team members.
Other duties as assigned.
Essential Functions
Assisting Project Management Team on technical tasks as needed including technical change orders by analyzing project drawings, specifications, and other contract documents to prepare quotes using industry specific software and other tools as required.
Assisting Project Management Team on troubleshooting issues with material provided and provide guidance and solutions to help resolve problems.
Providing technical guidance and assistance to the Project Management and Purchasing teams for hollow metal, wood doors, and hardware.
Review shop drawings & submittals for accuracy to understand scope of work and contractual obligations of projects within the Project Management Department
Performing shop drawing review with GC/architect and update submittals prior to submitting
Review large “typical opening” purchase orders for accuracy prior to submitting to Vendor.
No issue with repetitive use of fingers and hands, sitting for long periods, and long periods of computer usage.
Moderate computer skills.
Excellent communication and problem-solving skills
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