Office Coordinator/Customer Service

Job Title: Office Coordinator/ Customer Service

Job Summary:
We are seeking an organized and detail-oriented Office Coordinator to support our corporate office. This role combines administrative responsibilities with customer service duties, ensuring smooth day-to-day operations and an exceptional experience for clients.

Key Responsibilities:

• Office and Event Coordination:
• Manage office supply inventory, placing orders as needed to maintain stock levels.
• Ensure that the office areas (break rooms, conference rooms) are neat, clean and organized always. Collect and remove trash as necessary.
• Coordinate event logistics, including scheduling, vendor communication, food and beverage, and meeting space setup/ clean up.
• Create shipping labels and prepare boxes, ensuring all materials are packed and organized for various events.
• Coordinate with logistics partners to ensure timely delivery of event materials.
• Communicate effectively with the sales team regarding event schedules, materials needed, and any logistical requirements.
• Research and collect price quotes for seminar/event location venues.
• Manage employee birthdays and anniversaries, arranging celebrations or acknowledgments as per company policy.
• Greeting guests, clients, and others warmly and assist them as required.
• Manage the executives’ calendar, appointments, and travel arrangements efficiently.
• Handle correspondence, emails, phone calls, and prioritize tasks to optimize productivity.
• Assist in preparing reports, presentations, and documentation as needed.
• Other duties as assigned
• Customer Service:
• Handle inbound customer service calls with professionalism, providing accurate information and solutions.
• Assist in resolving customer inquiries, collaborating with the production team, and escalating issues when necessary.
• Administrative Support:
• Book travel arrangements for employees, ensuring cost-effectiveness and adherence to company policies.
• Provide general administrative support, such as maintaining records, processing invoices, reconciling and assisting with credit card reports and other reports as needed.

Qualifications:

• Proven experience in office administration, coordination, or a similar role.
• Excellent organizational and multitasking skills.
• Strong verbal and written communication abilities, with a professional phone and in-person demeanor.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to adapt to a fast-paced environment and work collaboratively with teams.
• Customer service experience is a plus.

Work Environment:

• This position is based at our corporate office. It may require occasional overtime or flexibility to meet deadlines.

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Ability to Commute:

• Hollywood, FL 33020 (Preferred)

Ability to Relocate:

• Hollywood, FL 33020: Relocate before starting work (Preferred)

Work Location: In person

Salary : $15 - $17