What are the responsibilities and job description for the Assistant Executive Manager, Housekeeping position at Aqua Green Services LLC?
ABOUT US:
Aqua Green Hospitality Services is a vibrant, innovative, and multifaceted corporate hospitality services company with a footprint along the United States - East Coast. We offer a diverse range of flexible housekeeping and overall accommodation services and modules designed specifically for each of our partners.
We are a one-stop shop for the hospitality industry! Our meticulously studied and strategically tailored modules ensure success in taking the burden off our hotel/resort management partners so they can focus on elevating their respective guest experience while maximizing their bottom line. Our profound insight into understanding our partner's challenges in recruiting, training, and supervision while successfully adapting to their values, culture, and financial structure.
ABOUT the JOB: The Assistant Executive Housekeeper is responsible for ensuring the operation of the Housekeeping Department in an efficient manner providing all guests with quality service and a clean and safe environment throughout their stay, while effectively managing department staff, departmental expenses and maximizing service levels.
Responsibilities & Essential Functions:
- Ability to lead, train, supervise work with department staff, assist with scheduling, employee guidance and direction.
- Will ensure staff is trained.
- Ability to lead, train, supervise Area Site Supervisors and maintain quality standards.
- Regular attendance is required, which will vary according to the hotel business needs.
- Lead by example and adhere to Aqua Green Services policies and standards and ensure department staff adheres as well.
- Flexible schedule to meet hotel business demands that may include nights, weekends, and holidays.
- Answer and coordinate all phone and radio calls. Must, at all times, be attentive, friendly, helpful and courteous to all guests, managers, and other team members.
- Will inspect the work and performance of the housekeeping team members.
- Will provide overall guidance and feedback to ensure work activities are properly completed and will communicate effectively.
- Will ensure housekeeping staff is aware of and following proper safety standards and is familiar with Emergency Procedures to direct and provide guidance accordingly.
- Will support other operational needs to ensure adequate supplies and materials are in stock and the department is operating according to budget.
- Attend mandatory safety and other training meetings as required.
- Manage client relationships monitor, maintain, and increase Area Financial Performance
- Be a resource for Client Relations in the area.
- Will be responsible for the interviewing, scheduling, leadership, organizing of activities, employment recognition, etc. of the Housekeeping Department.
- Perform other duties as assigned.
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
