Demo

General Manager

AquaKids Swim School
Flower Mound, TX Full Time
POSTED ON 4/13/2025
AVAILABLE BEFORE 5/12/2025

General Manager Job Description

Job Description

We are looking for energetic, outgoing people who will play a crucial role in ensuring the smooth operation of our facilities and providing exceptional customer service to students and visitors. You will serve as a leader and point of contact during designated shifts, overseeing daily operations, resolving any issues that may arise, and upholding the highest standards of safety and professionalism. This dynamic role requires strong leadership, communication, and problem-solving skills, as well as a passion for aquatic education and customer service excellence.

Overview

AquaKids offers a fun environment where you can make a difference for others in a rewarding environment all while getting paid. We teach life-saving swimming skills, but our company culture is laid back. We get to work with children every day, so each day is full of smiles, laughter, and just being silly. Our staff are paid to make a splash, literally!!

Comprehensive training

Flexible work schedules

Fun work environment with Heated Indoor Pool

Opportunity for advancement - we are growing!

Qualifications :

  • Must pass drug test and background check
  • Minimum 1 year management experience
  • Able to work evenings and Saturdays
  • Thorough knowledge of P&L Management
  • Ability to lead and motivate others
  • Ability to recognize problems and implement solutions
  • Ability to work in a fast-paced environment
  • Ability to operate a computer with advanced knowledge of Microsoft Word, Excel, Outlook
  • Ability to maintain a professional appearance
  • Ability to create and implement growth strategies
  • Typing minimum 45 wpm
  • Willing to obtain CPO and LGI certificate at a future date

Responsibilities :

  • Hire, train, and mentor new staff members
  • Create staff schedules and lifeguard schedules. monitor substitutes and attendance.
  • Oversee the following duties and responsibilities including, but not limited to :
  • Maintain pool and equipment, including maintenance

  • Deposits and end of month financial reports
  • Enforcing credit and refund policies
  • Oversee promotions and offer solutions for non-promoting students
  • Address and resolve parent complaints
  • Complete bi-weekly inventory ordering of retail, chemicals, uniforms, supplies, etc
  • Assist / lead monthly staff meetings
  • Assist in hiring, terminations, and staff evaluations
  • Maintain new teacher training checklists and monitor training
  • Report KPI's via a daily sales email to upper management
  • Process daily manager logs through Trello
  • Teach swimming lessons, Deck Manage, work front desk, Lifeguard as needed
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