What are the responsibilities and job description for the INVENTORY CONTROL SUPERVISOR position at Aquarius (Laughlin, NV)?
Summary:
Responsible for the day to day operation and direct supervision of all activities within the Laundry and Uniform departments. Ensure daily operations and experiences meet guest expectations. Appropriately respond to and manage any escalated departmental concerns and guest and/or team member challenges. Reports to the Inventory Control Manager.
Essential Functions and Responsibilities:
- Assist in the hiring, training, evaluation, development, and disciplining of departmental employees.
- Act as a liaison, as necessary, between line staff and departmental leadership to ensure leadership is aware of any challenges with job performance, staffing levels, and/or job tasks
- Address any guest concerns by providing guest service recovery
- Establish standards of service within assigned department(s) and ensure achievement
- Monitor and control labor within the department while maintaining adequate coverage in the department based on business demands
- Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position
- Monitor linen levels ordering to maintain par levels, laundry needs, and coordinate with vendors as needed including Housekeeping, EVS, and F&B linen and uniform cleaning needs
- Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company’s guest service culture standards
- Perform other duties as assigned
Qualifications
- 1 year prior laundry/linen experience
- Ability to communicate with both internal team members as well as outside vendors
- Proven experience providing high level of guest service
- Microsoft Office
- Ability to access and input information using a moderately complex computer system
- Must be at least 18 years of age
- High School diploma or equivalent
- Must be able to effectively communicate in English both written and verbal
- Obtain and maintain all work cards as required by the company
- Verify right to work in the United States
Work Cards
- Driver’s License and 3 year DMV printout
Physical Requirements
- Frequently stand or walk throughout the property
- Frequently squat, kneel, reach, bent, and twist
- Frequently push/pull up to 600lbs
- Frequently lift and/or carry up to 50lbs. at floor, knee, waist, and chest levels
- Vision, hearing, speech and literacy (critical)
Work Environment Potential Conditions
- Indoors & Outdoors
- Use of chemicals
- Noisy
- Smoky
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.
