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Director of Operations

AquaSafe Pool Management, Inc.
Hanover, MD Full Time
POSTED ON 2/18/2025
AVAILABLE BEFORE 5/16/2025

Job Description

Job Description

About Us

At AquaSafe, we are committed to safeguarding lives by providing top-tier aquatic safety and operational excellence . Our mission is to create the safest and highest-quality pool environments while driving business growth and maintaining outstanding client satisfaction.

About the Role

Are you a strategic leader passionate about operational excellence and business growth ? As our Director of Operations , you'll play a pivotal role in shaping AquaSafe's success. You'll lead safety initiatives, drive sales growth, optimize operational efficiencies, and cultivate a strong team culture-all while enhancing our reputation as an industry leader .

Key Responsibilities

Safety & Compliance

  • Enforce and uphold strict safety protocols across all operations.
  • Ensure compliance with AquaSafe and health authority standards .
  • Train staff on pool safety, chemical handling, and risk management .

Operational Leadership

  • Develop and implement strategic business plans to maximize profitability .
  • Optimize budgets to maintain efficiency and cost-effectiveness.
  • Determine staffing needs and collaborate with HR for recruitment and training.
  • Lead and mentor Division Managers and Service Managers to ensure excellence.
  • Client & Staff Management

  • Build and maintain strong client relationships to drive high customer satisfaction and retention .
  • Monitor market trends and identify new business opportunities .
  • Coach, evaluate, and develop staff to maximize performance and engagement.
  • Brand & Growth Initiatives

  • Represent AquaSafe with professionalism and enthusiasm .
  • Develop initiatives to enhance brand reputation and community engagement .
  • Foster a culture of teamwork, accountability, and continuous improvement .
  • What We're Looking For

  • Proven experience in operations leadership , preferably in the aquatics, hospitality, or service industries.
  • Strong strategic, financial, and team leadership skills .
  • Ability to drive sales growth and optimize operational efficiencies.
  • Passion for safety, compliance, and customer service excellence .
  • Exceptional problem-solving and decision-making abilities .
  • Experience managing large teams and multi-location operations is a plus.
  • Why Join AquaSafe?

  • Industry Leader - Be part of a company that prioritizes safety and quality.
  • Growth Opportunities - We invest in our employees' professional development.
  • Supportive Team Culture - Work with a passionate and dedicated team.
  • Make an Impact - Play a critical role in ensuring safe and high-quality aquatic environments.
  • How to Apply

    Ready to lead and make a difference? Apply today! Submit your resume and a brief cover letter outlining your qualifications and interest in the role.

    Join AquaSafe and be part of a team that safeguards lives while driving operational excellence!

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