What are the responsibilities and job description for the Office Manager position at Aquatic Environmental Services, Inc?
About us
Aquatic Environmental Services, Inc is a small business in Holly Springs, GA with locations in Ball Ground and Forsyth, GA. We are a professional, faith based, family owned and fast-paced organization.
Our mission is to be an industry leader providing cutting-edge fish management services that exceed clients’ expectations.
Our work environment includes:
- Growth opportunities
- Company perks
- Casual work attire
- Break room snacks
At AES, we are seeking an in-person, on-site Office Manager who can help keep our office running smoothly. The ideal candidate must be able to balance a number of tasks including answering phones, answering customer questions, following up with customers, fulfilling online orders, ordering inventory, ordering office supplies, handling incoming/outgoing mail, working on ad-hoc projects, assisting bookkeeper with accounting projects, assisting Operations Manager and CEO.
Sound good so far? Here are more details.
- Monitors web sales and fulfills orders.
- Monitors AES website for technical issues.
- Manage AES Inventory.
- Acts as CRM liaison and assists staff with all CRM software.
- Places all orders from vendors.
- Build relationships with vendors.
- Oversees all shipments out of AES (USPS, UPS, FedEx, etc.).
- Answer incoming calls, direct calls to proper area, follow up with clients as needed.
- Post and manages AES social media accounts.
- Ensures blogs, submitted by AES staff, are posted on website.
- Research and complete projects assigned to.
- Manages AES employee milestones (birthdays, anniversaries, etc.).
- Assist AES staff as needed (generating invoices, report writing, etc.).
- Perform related duties as assigned by supervisor.
- Maintain compliance with all company policies and procedures.
- Transcribes CEO voice memos.
- Communicates with construction contacts for new pond construction projects.
EDUCATION AND/OR WORK EXPERIENCE REQUIREMENTS
Must Haves:
- Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.
- Excellent computer proficiency (MS Office – Word, Excel and Google Suite, Slack, social media platforms).
- Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
- Sharp eye for detail.
- Able to type 30 WPM.
- Ability to shift attention to new projects as needs change.
- Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
- High school diploma or GED required.
- 5 years of proven office management experience
- Ability to multitask.
Nice To Haves:
- Impressive organizational skills
- Social Media management experience.
- Associate degree preferred-in Business/Office Management/Accounting or related field.
PHYSICAL REQUIREMENTS
- Ability to sit for long periods of time.
- Ability to stand and move about.
- Must be able to move items from inventory to mailing.
- Must be able to lift and carry up to 20 lbs.
- Must be able to talk, listen and speak clearly on telephone.
Job Type: Full-time
Pay: $20.00 - $24.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Employee discount
- Health savings account
- Paid time off
- Parental leave
- Professional development assistance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Application Question(s):
- What is your asking hourly salary range?
- Tell me about a time when you were expected to learn a new skill or process with little to no formal training. How did you handle it, and what was the result?
- How do you typically approach situations where you need to ask questions or speak up to get the information or resources you need to succeed?
- Are you available to work in person, Monday through Friday, from 8.00 am to 5.00pm?
Education:
- High school or equivalent (Preferred)
Experience:
- Administrative experience: 4 years (Preferred)
- Office management: 5 years (Required)
Work Location: In person
Salary : $20 - $24