Loyalty Project Manager

This is an opportunity to contribute to a dynamic team, leading strategic loyalty marketing campaigns and initiatives focused on increasing acquisition, engagement & retention for the loyalty program (U.S. only). This role requires collaboration with internal stakeholders (Brands, eCommerce, Email, Media, Creative, Operations, Customer Service, Global Payments, IT, Customer Insights & Analytics) and external loyalty credit card partner (Synchrony Financial) to drive customer loyalty and lifetime value through data driven marketing initiatives.

Responsibilties :

• Lead the roll-out of updated sign packages across five different brands, ensuring each sign package is tailored to the unique branding, component differences, and specific needs of each brand.
• Strategize on how best to adapt the signage to each brand’s in-store experience, while keeping the goal of driving program acquisition and keeping the program top of mind for existing members.
• Support marketing initiatives related to new IT projects, ensuring smooth communication, timely updates, and seamless integration of any IT-driven initiatives that impact the loyalty program or marketing activities.
• Work closely with key stakeholders across brands, including marketing, creative, operations, IT and others to ensure alignment and progress on ongoing projects.
• Lead and support the coordination of marketing projects from inception through execution, ensuring that timelines are met, and deliverables are on target.
• Provide updates on project status, address concerns, and ensure that all parties are informed and aligned throughout the process.
• Keep the manager updated on day-to-day activities and provide clear, concise updates on project status.
• Maintain transparency while having the ability to independently manage tasks and keep projects moving forward.
• Present a strong attention to detail ensuring all materials and assets are reviewed and meet brand standards and expectations.
• Handle multiple projects at once while maintaining accuracy and quality.

Qualifications :

The target hiring compensation range for this role is $45.13 to $50.15 an hour. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.

About Aquent Talent :

Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.

Our eligible talent gets access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium . More information on our awesome benefits !

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

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Salary : $45 - $50