What are the responsibilities and job description for the Growth Marketing Operations Program Specialist position at Aquent?
Overview
Placement Type : Temporary
Salary : 81 to $90 an hour
Start Date : 03.18.2025
At our organization, we don't just create products - we create the kind of wonder that has revolutionized entire industries. The diversity of our people and their ideas inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts.
Job Summary
The Growth Marketing Operations Team plays a critical role in enabling on-device communications and automated messaging for our media products and services across 16 different lines of business including TV , Music, Arcade, Fitness , App Store, and Wallet. We focus on the timely delivery, strategy, and execution of in-app messaging sent to millions of users.
As a Marketing Operations Program Specialist, you'll act as the technical bridge between campaign builders and engineering teams when issues arise in our marketing communication systems. You'll be responsible for troubleshooting, coordinating resolution, and driving process improvements to enhance system reliability.
Key Responsibilities
- Manage incident response for marketing operations issues, prioritizing based on severity and business impact
- Project manage resolution efforts across multiple engineering teams when campaign delivery is interrupted
- Troubleshoot technical issues within our proprietary CRM and marketing automation infrastructure
- Create detailed technical documentation capturing incident symptoms, root causes, business impacts, and resolutions
- Support weekly and monthly review meetings on issues and improvement areas
- Drive process optimization initiatives to improve communication between teams
- Develop automation strategies to enhance system reliability and efficiency
- Collaborate with cross-functional stakeholders from marketing operations, product, and engineering teams
Required Qualifications
Preferred Qualifications
What We're Looking For
The ideal candidate brings a combination of technical depth and operational excellence. You'll need to be technically knowledgeable enough to earn the respect of engineering teams while understanding marketing operations well enough to translate between business and technical stakeholders. You should be a self-starter who can navigate ambiguity, drive process improvements, and collaborate effectively across multiple teams to resolve critical issues impacting user experience.
The target hiring compensation range for this role is $81 to $90 an hour. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.
About Aquent Talent :
Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands.
Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium . More information on our awesome benefits !
Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive
Client Description
Our client, a leader in consumer electronics, is one of the greatest, most innovative, world-changing companies ever created! More like a cluster of start-ups versus a large company, they are single-handedly credited with creating some of the most impactful products of this generation.
Working alongside some of the brightest and most talented people, the work you do here will add up to something big that could not be done anywhere else. There is no doubt that your best work will be brought out achieving some hefty goals at a heroic pace.
One thing we know is that you WILL NOT ever be bored.
Here are some more things you can expect :
WORKING WITH AQUENT : long-term assignments with Aquent gets you access to some pretty cool things :
Salary : $81 - $90
