Growth Marketing Operations Specialist

Our major tech client is looking for a Growth Marketing Operations Specialist to join their team for a 12 month freelance role. This is a hybrid role in Culver City, CA.

Summary

The Growth Marketing Operations Specialist plays a key role in enabling on-device communications and automated messaging for the company's media products and services. The team focuses on the development and execution of in-app messaging sent to millions of users globally across multiple services. We are seeking a self-motivated and curious individual who will be responsible for driving and executing the day-to-day operational workflows of growth marketing. They will work cross-functionally with various teams including growth marketing, product, and engineering to develop and launch multi-channel customer communications, ultimately driving awareness and engagement of the company's services and products.

Key Responsibilities

• This position will work cross-functionally to develop and execute customer journeys for growth marketing acquisition and
  
  

engagement initiatives.

• As the subject matter expert of customer journey orchestration, the ideal candidate can think strategically,
  
  

execute flawlessly, and effectively collaborate in a matrix organization.

• Developing, testing, and deploying customer journeys. This involves assessing product and strategy objectives, platform
  
  

capabilities and data needs.

• Collaborating and communicating clearly and effectively with stakeholders given the complexities of global large-scale projects, ensuring that operational plans, deliverables and risks are properly addressed and aligned.
• Monitoring campaign performance for operational integrity, and identifying and
  
  

communicating issues to internal teams.

• Identifying key opportunities of improvement in campaign performance, operational efficiency and processes, and product
  
  

tooling.

• Building a knowledge portal of best practices and playbooks that serve as a reference and training resource.
  
  

Qualifications

• 5 years of lifecycle marketing experience building and launching acquisition and engagement initiatives
• Experience with CRM or ESP platforms such as Salesforce Marketing Cloud/ExactTarget, Braze, Oracle Responsys
• High aptitude for logical reasoning and critical thinking.
• Experience in SQL preferred.
• Exhibit high attention to detail and organization to deliver quality projects in a timely manner
• Innovator who is proactive, thoughtful and resourceful with a willingness to tackle ambiguity and roadblocks.
• Ability to react calmly to curveballs, come up with contingency plans, make judgment calls and pivot as needed under
  
  

pressure in an evolving environment

• Team player mentality with strong consideration for impact on team members
• Effective communication skills in all mediums from slack and email to presentations.
  
  

In this position, you may have access to client or customer systems, confidential and/or proprietary information or data. This position is onsite and requires you to work closely with other individuals in a collaborative team environment.

Benefits

Creative Circle's Freelance Employee benefits package includes eligibility for Minimum Essential Coverage (MEC) medical plan, dental/vision/term life package, discount prescription program, critical illness, accident, tele-behavioral health, and 401(k) plan. Sick leave is provided to Candidates whose assignment work location is in a state or city subject to sick leave laws. A Minimum Value (MV) PPO medical plan, Employee Stock Purchase Plan, and paid holiday eligibility are based on length and dates of service.

Email Your Resume In Word To

Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also:

ashley.sella@jobalert.creativecircle.com

• Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : AS30-1849001 -- in the email subject line for your application to be considered.***
  
  

Ashley Sella - Senior Recruiter, National Delivery

For Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa such as a H-1B, TN, or O visa. We do not support or provide training for STEM/OPT programs. Additionally, you must be physically located in and perform the work for our client in the United States.

This job was first posted by Creative Circle on 04/15/2025 and applications will be accepted on an ongoing basis until the position is filled or closed.

Creative Circle is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law. Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements. United Healthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Creative Circle.

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