Telemarketer

Aquinas College is accepting applications for a Telemarketer 

Aquinas College, located in Grand Rapids, Michigan, an inclusive educational community rooted in the Catholic Dominican tradition, provides a liberal arts education with a global perspective, emphasizing career preparation focused on leadership, service to others, and a lifelong passion for learning. Aquinas offers an inclusive and welcoming environment. Aquinas College is committed to recruiting talented and diverse faculty and staff who are capable of exposing its students to a wide range of cultures and perspectives and whose presence on the campus will enhance the diversity of the community in which the College resides.

Job Overview: 

We are seeking a motivated and dynamic Telemarketer to join our team. The Telemarketer will be responsible for reaching out to prospective students via phone, promoting our scholarships, soliciting donors  and generating leads. This position requires excellent communication skills, persistence, and the ability to work effectively in a fast-paced environment.

Key Responsibilities:

• Initiate outbound calls to potential students and or donors to promote scholarships, donations and educational opportunities.

• Provide accurate information about Aquinas College and address customer inquiries.

• Maintain and update customer records in the database.

• Follow up on leads generated through marketing campaigns, referrals, or events.

• Achieve daily, weekly, and monthly call targets.

• Handle objections and rejection with professionalism and perseverance.

• Maintain a positive, professional attitude and build rapport with customers.

Requirements:

• High school diploma or equivalent (Bachelor’s degree is a plus).

• Proven experience in telemarketing, sales, or customer service is a plus.

• Strong verbal communication and interpersonal skills.

• Ability to handle rejection and remain motivated.

• Proficiency with CRM software or other call center tools.

• Goal-oriented with the ability to meet and exceed targets.

• Excellent listening skills and attention to detail.

• Ability to work evenings (call center is open 5-9PM M-F)

• Ability to work independently and as part of a team.