Legal Services Manager

JOB TITLE: Legal Services Manager

EMPLOYMENT TYPE: Full-Time

REPORTS TO: Assistant Executive Director

LOCATION: AAFSC Brooklyn Headquarters (150 Court St, Brooklyn, NY 11201) and additional locations as needed

SCHEDULE: Monday – Friday, 9AM – 5PM

SALARY: $70,000

ABOUT AAFSC:

The Arab-American Family Support Center (AAFSC) is a non-profit, non-sectarian organization established in 1994 to provide culturally and linguistically competent, trauma-informed social services. Our mission is to empower immigrants and refugees with the tools they need to successfully acclimate and become active participants in their communities. While our doors are open to all, AAFSC has developed expertise in serving members of NYC’s Arab, Middle Eastern, North African, Muslim, and South Asian (AMENAMSA) immigrant and refugee communities.

Job Summary

The Legal Services Manager will oversee the day-to-day operations of AAFSC’s immigration legal services program, ensuring high-quality legal representation and guidance for newly arrived immigrants, asylum seekers, and other underserved community members. With strategic guidance and supervision from the Assistant Executive Director, the Legal Services Manager will assess and implement systems to streamline and deliver legal screenings and casework, referrals, outreach, and reporting. The Manager will also lead community engagement efforts, including Know Your Rights workshops and legal clinics.

Duties And Responsibilities

Program Management

• Provide day-to-day oversight for AAFSC’s legal services program, ensuring high-quality, trauma-informed legal assistance
• Monitor program deliverables, ensuring compliance with funder requirements and legal regulations
• Develop internal systems to track legal cases, applications, and program impact using case management software
• Provide regular reports on program performance and client outcomes to funders and executive leadership
  
  

Direct Legal Services

• Oversee and conduct legal intakes, screenings, consultations, and case assessments to determine eligibility for immigration services and coordinate services as appropriate.
• Complete and manage casework documentation including conflict checks, client case files, and telephone logs.
• Manage, coordinate, and schedule legal consultations and legal clinics for immigration attorney(s)
• Ensure delivery of key legal services, including asylum applications, work authorization, family reunification, TPS, SIJS, U/T visas, VAWA, and other immigration relief
• Maintain an active caseload as needed, providing direct legal representation or referral to partner organizations
• Stay updated on immigration law developments and ensure the team is informed of policy changes affecting clients
  
  

Community Engagement & Outreach

• Lead and facilitate Know Your Rights workshops, legal clinics, and outreach events in collaboration with community partners
• Develop and maintain relationships with pro bono immigration panels, government agencies, legal service providers, and community organizations
• Maintain referral resources and serve as a linkage between clients and community resources.
• Represent AAFSC in legal service coalitions, advocacy efforts, and community forums
• Support grant writing and fundraising efforts to sustain and expand legal services
  
  

Other duties and responsibilities

• Participate in AAFSC meetings and internal and external trainings as assigned.
• Participate in team problem solving to ensure the smooth and effective functioning of programs.
• Assist in preparation for site visits and external visitors.
• Collaborate with other AAFSC programs and teams to facilitate referrals and wrap-around service delivery.
• Perform other duties as assigned.
  
  

Required

QUALIFICATIONS & REQUIREMENTS

• Minimum 3-5 years of experience in immigration casework with a particular focus on visa applications, green cards, family reunification, work authorizations, and naturalization processes.
• Strong knowledge of U.S. immigration law and policy, particularly as it relates to newly arrived immigrants and refugees
• Excellent organizational, interpersonal, and leadership skills.
• Strong written and verbal communication skills
• Ability to plan, take responsibility, set priorities, and delegate effectively.
• Ability to establish and maintain positive working relationships with others, both internally and externally, to contribute to the goals of the organization.
• Commitment to cultural competency and experience working with diverse immigrant communities, particularly AMENAMSA populations
• Fluency in Arabic (written and spoken) is required
• Proficiency in legal case management software and Microsoft Office Suite
• U.S. Work Authorization required
  
  

Desired

• Undergraduate degree, preferably in paralegal studies
• DOJ accreditation or significant experience in immigration legal services
• Experience providing direct services in a non-profit setting
  
  

We are an equal opportunity employer that values diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply.

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