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Social Media Manager Job at Arab Community Center for Economic and Social Serv i

Arab Community Center for Economic and Social Serv
Dearborn, MI Full Time
POSTED ON 2/26/2025
AVAILABLE BEFORE 5/23/2025

Social Media Manager

Department : Marketing & Communications

Location : Dearborn, MI

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Job Title : Manager, Social Media

Job Status : Full-time

Functional areas / departments where this position may be located :

  • Arab American National Museum

Job Summary : Under limited supervision, the Manager of Social Media plays a pivotal, multifaceted and dynamic role in amplifying the organization-s mission by leading all social media efforts, growing the organization-s online presence, and fostering an engaged community, both regionally and nationally. This role is responsible for the development, execution, and reporting of the organization-s social media strategies. This position will also be part of a lean Marketing & Communications team embedded with the departments that partner with program leads to achieve the institution-s goals.

Essential Duties and Responsibilities :

Craft a comprehensive social media strategy aligned with the organization-s goals, objectives and programming

Develop high-quality, engaging and culturally relevant content evergreen and tentpole that reflects the organization-s voice and mission across priority social platforms

Build and foster deeper relationships between followers and brand

Collaborate with Marketing & Communications and department leads to create and execute social media campaigns that support department initiatives, exhibitions, events and fundraising efforts

Track, analyze, and report on social media performance, using insights to refine strategy and optimize content to increase engagement and growth

Keep up with social media trends, tools, and best practices to ensure cohesive and holistic representation of the department and organization on social platforms

Identify and build relationships with influencers, content creators, and communities to increase visibility and expand reach

Develop, manage, create and execute social media content strategies

Ensure brand-s voice is consistently represented in all content

Conduct competitive analysis to identify new opportunities and improvements

Collaborate with marcomms to plan and execute paid social media campaigns as appropriate

Operate standard office equipment and use required software applications

Perform other duties and responsibilities as assigned

Knowledge, Skills, and Abilities :

Knowledge of :

Social media best practices including content creation, platform management, and audience engagement strategies

Photo, video, and social asset production experience

Social media publishing, listening, and reporting

Social media analytics tools (e.g., Google Analytics, Sprout Social)

Knowledge of Arab American history and culture is a plus

Proficiency in Arabic is a strong plus

Experience with paid social is a plus

Experience with social commerce is a plus

Skill in :

Photo, video, and social asset production experience

Excellent written and verbal communication skills with a passion for storytelling

Creative mindset with a keen eye for design

Strong understanding of the latest trends in social media

Solution-oriented person who takes initiative to provide / or search for answers to issues

Operating standard office equipment and using required software applications for program area and other applications, including Microsoft Office

Ability to :

Engage with followers and respond to comments and queries in a timely manner

Monitor and report on feedback and online reviews

Foster relationships with key influencers and brand advocates

Demonstrate ability to manage multiple projects and meet deadlines in a fast-paced environment

Educational / Previous Experience Requirements :

Minimum Degree Required :

Bachelor-s degree

Required Disciplines :

Marketing, Communications, or a related field

and~

  • At least 3-5 years- experience managing social media platforms for an agency, band or culture institution, or any equivalent combination of experience, education and / or training approved by Human Resources
  • Licenses / Certifications :

    Licenses / Certifications Required at Date of Hire :

    None

    Working Conditions :

    Hours : Normal business hours, some additional hours may be required

    Travel Required : None generally required; Local, in-state, national, and international travel, up to 10%

    Working Environment : Climate controlled office

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    Job openings at Arab Community Center for Economic and Social Serv

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