What are the responsibilities and job description for the Customer Service Lead Coordinator position at Aramark?
At Aramark, we're committed to delivering exceptional customer experiences. As a Customer Service Lead Coordinator, you'll play a vital role in achieving this goal.
The ideal candidate will have a minimum of one year of call and customer service experience, with strong communication skills and attention to detail. You'll be responsible for establishing relationships with staff, faculty, and students, receiving service requests via various channels, and dispatching technicians to respond to these calls.
You'll also work closely with supervisors to maintain an accurate work order backlog and provide information to personnel during crisis situations. Additionally, you'll collaborate with the SRC supervisor to develop programs that facilitate effective communication.
This role requires flexibility, motivation, and initiative to perform assigned duties with minimal supervision. If you're a team player who is passionate about delivering great service, we encourage you to apply.
