What are the responsibilities and job description for the Reservations Manager position at ARAMARK?
Job Description
The Reservations Manager is responsible for processing and handling group rooming lists and reservations requests, as well as analyzing room inventory to optimize occupancy rates.
This role involves monitoring and analyzing rooms inventory to increase average rate, attending meetings to support business operations, calculating and preparing room pick-up reports, and running Group Pick Up meetings with the Conference Planning department.
The Reservations Manager will also handle all reservations aspects of a group, including monitoring room block, rooming lists, VIP and other accommodations, and client correspondence relating to reservations.
In addition, this role requires supporting revenue management strategies, managing all courtesy and social room blocks, completing group set up and all that entails, building groups in Passkey, and managing interface between Passkey and Opera on the group side.
The ideal candidate will possess excellent communication skills, be able to collaborate with Conference Planning and Sales regarding group contracts and resumes, and manage postal transient reservation requests effectively.
Key Responsibilities:
- Process all rooming lists with codes and billing information.
- Monitor and analyze rooms inventory and increase average rate.
- Attend meetings to support business operations.
- Calculate and prepare room pick-up reports.
- Run Group Pick Up meetings with Conference Planning department.
- Initiate and prepare reports as required.
- Handle all reservations aspects of a group.
- Support revenue management strategies.
- Manage all courtesy and social room blocks.
- Complete group set up and all that entails.
- Build groups in Passkey and manage interface between Passkey and Opera on the group side.
Requirements:
Excellent communication and organizational skills are essential for this role. The ideal candidate will be able to work effectively in a team environment, communicate clearly with colleagues and clients, and possess strong analytical and problem-solving skills.
Benefits:
Aramark offers a wide array of comprehensive benefit programs and services, including medical, dental, vision, and work-life resources to our benefits-eligible salaried employees. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage.
