Workplace Experience and Office Coordinator

About the Role

We're seeking an experienced professional to join our People Operations team in a dynamic role that combines office management, employee engagement, and event coordination. Based in our Miami office, this position reports to the People Business Partner (remote) and will be instrumental in creating and maintaining an exceptional workplace experience for both our in-office and remote employees.

This position is a full-time position in our Miami office with occasional flexibility to work from home. The hours will be Monday- Friday 9am-5pm with occasional evening or weekend hours for company events.

Key Responsibilities

Office Management & Operations

• Manage day-to-day office operations, including vendor relationships, supplies, and facility maintenance
• Serve as the primary point of contact for office-related inquiries and needs
• Coordinate with IT and Operations to ensure safe and smooth office operations and local onboarding.
• Act as an advocate and point of contact for security protocols and emergency action plans.
• Maintain office policies and procedures documentation
• Place orders and submit invoices for office-related expenses

Employee Engagement & Events

• Design and execute engaging events for both in-person and remote employees
• Lead company-wide engagement initiatives and programs
• Coordinate team building activities, celebrations, and cultural events
• Manage event budgets and vendor relationships
• Track engagement metrics and gather feedback to continuously improve programs

HR Administrative Support

• Assist with basic HR administrative tasks (I-9 & employee file management)
• Maintain employee engagement and office management documentation
• Support onboarding and offboarding processes
• Help coordinate employee recognition programs
• Assist with internal communications related to events and engagement initiatives

Qualifications

Required:

• 3 years of experience in office administration, event planning, or similar role
• Ability to discreetly maintain confidential personal and company information
• Proven track record of successfully coordinating employee engagement initiatives
• Experience coordinating events for both in-person and remote audiences
• Strong organizational and project management skills
• Excellent communication and interpersonal abilities
• Proficiency with Microsoft Office Suite and collaboration tools
• Must be able to commute to our Miami office
• Valid driver's license and reliable transportation
• Ability to occasionally work flexible hours for events
• Physical requirements include ability to move/lift supplies up to 25 lbs for event setup

Preferred:

• Experience working in a hybrid work environment
• Background in HR or People Operations
• Experience with HR systems and tools, Rippling experience is a plus
• Knowledge of engagement best practices and trends
• Public Notary

Success in this Role Looks Like:

• Creating and maintaining a welcoming, efficient office environment
• Developing and executing engaging events that receive positive feedback
• Building strong relationships across all departments
• Implementing successful engagement initiatives that improve employee experience
• Maintaining organized and efficient office operations
• Contributing to a positive company culture

Benefits & Perks

• Comprehensive health insurance
• Paid time off and holidays
• 401(k) plan
• Professional development opportunities
• Hybrid work flexibility