What are the responsibilities and job description for the Claims Service Specialist I to III Level - Property Team position at Arbella Service Company, Inc.?
We are looking for candidates who are early in career or have some work experience in Property or Auto Claim.
Investigate and resolve first party Property claims which may involve coverage, liability, damage and legal issues. Effort may concentrate around intermediate exposure, Commercial Auto, Homeowner liability, and/or Commercial Property claims.
What will you do?
Claim Service Specialists are advocates for our customers. They talk directly with people who have recently experienced a loss, inspect the damage, and investigate all documentation to ensure each detail is recorded accurately and fairly.
Claim Service Specialists are responsible for thoroughly checking claim case facts, determining coverage, liability and reserves, and accurately reporting on each settlement. They are effective and talented negotiators – navigating settlements with individuals, attorneys, and other insurance carriers with poise and professionalism. They prepare and maintain well-written files and keep their teams up-to-date on current claims.
New to insurance? All you need is great customer service and communication skills – we’ll train you on the rest!
What will you need?
A true commitment to customer service excellence through positive, effective and diplomatic oral and written communication skills
• Highly effective time management skills
• Strong attention to detail, accuracy, fairness and impeccable organization
• A passion for helping others
• Some customer service work experience preferred, experience in Claim is a plus.
You are valued.
At Arbella, we know that our success depends on you. We recognize that in order to have the best people, we need to invest in them. Throughout your career at Arbella, you’ll have opportunities for professional and personal growth. We are proud that our greatest asset is our people, and we treat them that way.
Valid drivers license in good standing required.
Where applicable pass the state licensing requirements once you start with us.
Able to work in the North Shore area is a plus but not required.
Apply today!
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