What are the responsibilities and job description for the Customer Service Associate position at Arbor Financial Credit Union?
Job Description
We are seeking a highly skilled and detail-oriented Customer Service Associate to join our team at Arbor Financial Credit Union. As a key member of our operations team, you will be responsible for providing exceptional service to our members, processing financial transactions, and ensuring accurate record-keeping.
Key Responsibilities:
- Process cash transactions, deposits, and withdrawals with accuracy and efficiency
- Respond to member inquiries and resolve issues in a professional and courteous manner
- Maintain confidentiality and handle sensitive member information with discretion
- Collaborate with other teams to ensure seamless delivery of services to our members
- Stay up-to-date on credit union products and services to effectively meet member needs
Requirements:
- High school diploma or equivalent required; college degree preferred
- Cash handling experience and knowledge of banking procedures
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
