What are the responsibilities and job description for the Arby's General Business Manager position at Arby's?
At Arby's, we are committed to providing exceptional service and quality products to our customers.
Job Description
As a Service Excellence Director, you will be responsible for leading our team to deliver outstanding service and driving business growth.
Key Responsibilities:
- Develop and implement service excellence initiatives.
- Lead training programs to improve customer service skills.
- Monitor and analyze customer feedback to identify areas for improvement.
Requirements:
- 3-5 years of experience in a leadership role in the service industry.
- Strong communication and interpersonal skills.
- Able to work flexible hours and adapt to a fast-paced environment.
