Demo

VP of Operations

ARC Health Partners
Independence, OH Full Time
POSTED ON 3/4/2025
AVAILABLE BEFORE 6/5/2025

Job Description

Job Description

Description :

Job Title : Vice President of Operations

Location : Schedule :

Shift :

Job Summary

The Vice President of Operations (VPO) supports the leaders of partner clinical practices by providing the operational and administrative leadership necessary to deliver Patient-Centered care. The primary purpose of the VPO is to optimize the practices’ clinical and administrative services for ultimate productivity, sustainability, and revenue growth. The VPO supports contract requirements, quality improvement programs, workflow, cost containment initiatives, and develops goals that align with the company’s strategic plans and the affiliated clinical practices’ needs.

Responsibilities :

  • Identifies and maintains relationships with key contract decision makers at assigned partner practices.
  • Assists with preparation and presentation of periodic operating reviews, and other reviews as required.
  • Provides effective and timely communication throughout the organization, with clinicians and partner practices to ensure all reporting is completed timely and accurately; act as central point of contact for operational issues impacting partner practices within the assigned region.
  • Ensures compliance with each partner practice’s service agreement and incentives.
  • Supports partner practices in meeting requirements related to quality, productivity, and other partner practices’ initiatives.
  • Facilitates regional operations meetings (recruiting, credentialing, scheduling) to ensure seamless operations as well as clinician satisfaction.
  • Participates in monthly meetings as assigned by CCO (service line meetings, operating reviews, operations meetings, etc.)
  • Serves as subject matter expert on operational performance to ensure processes, people and analytics are in place to drive efficiency and productivity.
  • Participates in contract implementations and interfaces with the Integration team to support optimum staff performance.
  • Manages Key Performance Indicators (KPI’s) of partner practices and report results, identify performance trends and facilitate activities to improve performance in coordination with partner practice’s leadership.
  • Ability to have crucial conversations involving the proper stakeholders with tact and decorum.
  • Ability to manage through ambiguity and ever-changing timelines and business assumptions.
  • Organizes and manages the work and resources of his / her business unit to optimize productivity, effectiveness, and efficiency in alignment with the mission, vision, and values of the organization.
  • Other duties as assigned.

Requirements : Education :

  • Bachelor’s degree required; Healthcare graduate degree preferred.
  • Experience :

  • Minimum of 7 years clinical practice leadership experience, or equivalent healthcare leadership experience, 5 of which was in a management role.
  • Minimum of 3 years of team leadership, with a minimum of 3 direct reports.
  • Ability to understand and analyze service line data, workflow, and financial information.
  • Ability to understand and analyze budgets, productivity, and healthcare billing.
  • Understanding of healthcare compliance as well as other relevant laws and regulations
  • Ability to operate with a great deal of autonomy and be able to take projects from inception to completion.
  • A creative mind with an ability to suggest improvements.
  • Ability to maintain confidentiality and exercise discretion.
  • Proficient with Microsoft Office Suite or similar software.
  • Excellent interpersonal, verbal, and written communication skills.
  • Excellent time management skills and ability to meet deadlines.
  • Ability to abide by ethical guidelines and policies, including strict adherence to confidentiality and HIPAA guidelines.
  • Physical Requirements :

  • Manual dexterity to operate office equipment.
  • May require long periods of sitting and standing.
  • Must have normal or corrected vision and be able to clearly communicate verbally by phone or in person.
  • Minimum salary / hourly :

    Maximum salary / hourly :

    The pay range displayed on this job posting reflects the anticipated range for this position. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set, and education. This is not inclusive of the value of ARC Health Partner’s benefits package, which includes, among other benefits, healthcare / dental / vision, and retirement.

    Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any ARC Health Partners.

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