What are the responsibilities and job description for the Operations Manager position at Arcadia Cold Storage?
COMPANY OVERVIEW
At Arcadia Cold Storage and Logistics, our mission is to design and deploy modern facilities and provide innovative solutions through the practical application of technology, creating meaningful value for our customers while helping them meet their strategic objectives – establishing The New Age of cold chain.
We believe our employees make us different. Our goal is to attract, retain and develop the best employees available in the markets we serve. Only through the strength of our employees will we attain our business goals.
POSITION OVERVIEW AND PURPOSE
This role will be responsible for managing the warehouse's day-to-day operational activities of a cold storage facility, including the movement of inventory and resources, and the proper scheduling of employees. This role will also oversee the facility’s safety and security programs, ensuring the company’s performance, housekeeping, equipment, and security standards are consistently being met.
ESSENTIAL FUNCTIONS AND BASIC DUTIES
Assign work, set completion dates, review work, and manage performance in accordance with organizational policies, procedures, and performance management processes
Lead by example by living the company values of Integrity, Accountability, Transparency, Impact, Humility, and Community.
Partner with sales, inventory control, and operations support to ensure availability of products
Facilitate the achievement of prescribed company Key Performance Indicators (KPIs) regarding cost, productivity, customer service, profits, and team members. Analyze operational reports to identify trends and recommend solutions to management
Perform long-term labor forecasting based on sales forecasts and input from management
Cultivate a culture of productivity, belonging and responsibility. Communicate company goals and vision, objectives, and direction to warehouse staff
Establish an environment of teamwork, employee involvement/empowerment, fairness, and consistency. Promote the Open Door Philosophy.
Operate the facility in compliance with health, safety, and environment regulations which establishes a culture of safety
Build and maintain partnerships with other departments across the organization.
QUALIFICATIONS
HS Diploma or equivalent required. Relevant advanced degree preferred.
Strong leadership skills, with emphasis on guiding and developing a team, customer service, communications, and planning
5 years warehouse management experience or equivalent combination of education and experience.
Experience with Warehouse Management System (WMS)
Ability to effectively present information to customers, clients, and employees of the organization
Proficient computer skills, including Microsoft Office Suite
Ability to work a flexible work schedule and shift, including weekends if needed
