Inside Sales Rep {H}

Summary:

Develops new prospects and interacts with existing customers primarily by phone to increase sales of an organization's products and/or services. Works with team members in the field including field sales. Provides support to customers over the phone.

Essential Duties and Responsibilities include the following. Other duties may be assigned:

• Customers to solicit orders, or talks with customers on sales floor or by phone.
• Displays or demonstrates product, using samples or catalog, and emphasizes salable features.
• Quotes prices and credit terms and prepares sales contracts for orders obtained.
• Estimates date of delivery to customer, based on knowledge of own firm's production and delivery schedules.
• Prepares reports of business transactions and keeps expense accounts.
• Enters new customer data and other sales data for current customers into computer database.
• Develops and maintains relationships with purchasing contacts.
• Investigates and resolves customer problems with deliveries.
• Creates solutions to ensure a smooth sales process


Competencies:

To perform the job successfully, an individual should demonstrate the following competencies:
• Design - Demonstrates attention to detail and ability to manage multiple projects simultaneously.
• Quantity – Meets productivity standards; completes work in timely manner
• Excellent communication and negotiation skills
• Strong analytical and problem solving skills
• Exceptional time management and organizational skills, ability to track resolutions of multiple deliverables
• Effective at fostering strong relationships with multiple levels of business personnel
• Sales training
• Ability to travel and coordinate travel activities

Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:
• High school diploma or GED - 1 - 3 years customer facing/business to business/sales experience

Language Skills:
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of organization.

Mathematical Skills:
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability:
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills:
• Proficient in all Microsoft Office applications (Word, Excel, Outlook)

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.






ADDITIONAL NOTES
ARCH Global Precision is an Equal Opportunity Employee and wholeheartedly supports diversity in the workplace as a basic premise for business success. All employees of ARCH Global Precision are employed on an at-will basis.
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.