What are the responsibilities and job description for the Customer Service Representative position at Archbold and Lewis Insurance?
Company Description
If you are looking for an insurance advisor that operates on old school relationship values with today’s technology, look no further. Archbold and Lewis Insurance values relationships and customer service above all else, ensuring communication and business are tailored to the individual. When you are part of the team, you are considered family. The main purpose is to provide support during challenging life events with as little pain and struggle as possible.
Role Description
This is a full-time on-site role as a Customer Service Representative at Archbold and Lewis Insurance located in Bluffton, IN. The Customer Service Representative will be responsible for handling customer inquiries, resolving issues, providing information about insurance products, and ensuring customer satisfaction through exceptional service.
Qualifications
- Customer Service Representatives and Customer Support skills
- Customer Satisfaction and Customer Experience expertise
- Strong communication and interpersonal skills
- Ability to handle customer inquiries effectively
- Problem-solving and conflict resolution abilities
- Experience in the insurance industry is a plus
- High school diploma or equivalent required; Property & Casualty license will need to be obtained within 90 days.