What are the responsibilities and job description for the IT Support Technician MSC - Boulder/Longmont Area position at Archdiocese Of Denver?
Overview
Are you ready to bring your professional talents and Catholic faith together to make a true difference in the world? The Archdiocese of Denver is seeking an IT Support Technician to support our parishes, schools, and employees in the Boulder, Broomfield, Longmont, Colorado area while advancing our mission to rescue all people in Jesus Christ for the glory of the Father. Initial two months training will be in Denver at the John Paull II Center for the New Evangelization, but following training, work will be based out of various parishes and schools in the vicinity of Boulder, Broomfield, and Longmont.
Why Join Us?
- Live Your Faith: Be part of a workplace where Catholic values are celebrated and integrated into daily life.
- Mission-Driven Work: Your contributions will have a lasting impact on our Church and community.
- Dynamic Work Environment: Working on cross-functional service teams to work directly with parish teams as an extension of their local team.
Key Responsibilities
- User Support: Provide tier 1 support for software, desktops, laptops, and network systems, including installation, troubleshooting, and repair of computers, printers, and related equipment, while coordinating with vendors for repairs as needed.
- Technology Improvements: Propose and implement technology enhancements, collaborate with the IT team on solutions and process improvements, and assist with managing and documenting IT projects.
- Communication: Prepare technology site opportunity assessments, report on daily accomplishments and project task completion, and communicate project status. Excellent communication skills are needed to keep the team lead, team members, and parish/school leaders properly informed.
What We’re Looking For
- A practicing Catholic eager to carry out the mission of the Archdiocese to rescue all people in Jesus Christ for the glory of the Father.
- Align with the values and mission of the Catholic Church and possess a willingness to practice human resources from this faithful perspective.
- Associates Degree in Technology or related field preferred.
- 2-5 years of experience in technology and customer services preferred.
- Customer-focused with a passion for troubleshooting and assisting with technology, proficient in configuring and deploying desktops, laptops, and operating systems (Microsoft, Apple, Google Classroom), with a strong understanding of software and installation procedures.
- Resourceful problem solver, flexible and detail-oriented with the ability to manage multiple tasks, committed to confidentiality, integrity, and team excellence, and an effective communicator with strong documentation and project management skills.
Great Benefits
- Comprehensive health, dental and vision coverage options
- Teladoc Services
- Alternative Care coverage options for Chiropractic/Acupuncture/Spiritual Care/Massage Therapy/Naturopathy.
- Natural Family Planning up to $500 per year for education, supplies, and materials.
- Maternity Management Program Guidance and educational materials
- Paid Parental Leave
- Generous Paid Time Off: 22 days starting (accrued) 18 paid holidays (including the full week between Christmas and New Year’s.
- Retirement Plan: Annual Employer Contribution of 6% of salary to retirement plan plus employee deferrals.
- Employer-Paid Life Insurance, and Short & Long-term disability
- Catholic Biblical School: Free and discount courses
Anticipated Start Date: June 2, 2025
Salary : $500
