Technology Assistant

Reports to:      Technology Coordinator

Job Goal:      This position is responsible for providing technical assistance to school staff for the use of the student database as well as other software and hardware resources of the school.

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Performance Responsibilities:

Provide School Information System (SIS) Support

Act as the school’s primary Student Information System Administrator (FACTS-SIS); perform administrative tasks relative to school operations, manage SIS users, permissions, schedules, and grade books.

North Campus Daily Operations

Coordinate Application and E-Resource Access

Provide a point of contact for user access to the curriculum electronic materials.

Interface with appropriate groups/contacts for problem reporting and resolution.

User onboarding/offboarding/maintenance and rostering for school-wide applications; Office 365- ID creation, new user groups, new distribution lists; Google Workspace, GoGuardian, Papercut, Zoom, Sign-up Genius, Clever, FAX Medius, STAR/Renaissance.

Manage STAR/Renaissance assessment tool. 

User onboarding and rostering for curriculum subscriptions and teaching tools.

Other

Supports requests for event A/V setup.

Manage user access to the school’s Michigan Virtual Learning account.

Assist in software evaluation and selection.

Maintains confidentiality regarding school matters.

Demonstrates professionalism in conduct, demeanor, and work habits.

Supports and upholds the philosophy of Catholic education and the mission of the school. 

Acts as a witness to Gospel values by modeling the teachings of the Catholic Church. 

Supports and adheres to the Code of Conduct and policies and procedures of the school and Diocese. 

Job Qualifications:

Must have excellent communication skills and relate well to students and teachers.

Organized, flexible, and willing to participate in training to keep up to date with technology.

Able to teach faculty, staff, and students in an educational setting.

Skill in handling multiple tasks simultaneously and responding to emergencies.

Skill in organizing and relating information in an understandable format.

Working knowledge of Microsoft Suite and Google Suite. 

Working Conditions:

Required to work some nights and weekends.

Required to manage moderate to high levels of stress.

Required to work in standard classroom, office, and school conditions.

Mental/Physical Demands: 

Required to lift or carry furniture, equipment, and supplies.

Required to sit, stand, bend, stoop, reach, grab, and pull daily.

Required to perform repetitive physical tasks such as computer keyboarding, writing, and reading.