What are the responsibilities and job description for the Support Staff position at Archdiocese of San Antonio?
Event Facility Attendant
This position provides support for specific event facility duties on-site during assigned campus events, mainly in the Cana Ballroom. The attendant is responsible for ensuring all parish-owned property, equipment, and furnishings are properly working and cared for during the event.
Key Responsibilities:
- Work events reliably on time as scheduled by Cana Ballroom Manager.
- Welcome wedding party, introduce yourself, and escort them to the point of introduction, and be visible throughout the event.
- Assist in directing guests only as necessary.
- Check and monitor proper operation of heating and A/C systems, ballroom lighting, and window shades.
- Monitor and control all equipment and supplies (Supply rooms and kitchen area).
- Secure all stairwell doors, supply room, building equipment doors, and street-side doors.
- Monitor all areas (bathrooms, hallways, banquet room, and lobby) for security and safety issues.
- Advise guests not to enter the kitchen area (safety and possible food contamination). All guests need to be escorted in and out of the kitchen area.
- Periodically check patio area and lobby area for any hazards or unsightly trash.
- Brief police officers of event duties, which are to patrol hallways, banquet room, and upper parking lot.
- Problem-solve on the fly as needed to ensure smooth and satisfactory resolution of unexpected situations during events.
Closing Procedures:
- Direct police officers to clear all guests from the building.
- Collect all table cloths and sashes from the patio area.
- Ensure all food items are removed from the walk-in fridge.
- Ensure all water faucets are off and there is no smell of gas in the kitchen.
- Ensure that all trash has been removed from the kitchen and banquet room to the dumpster.
- Ensure all blinds are up.
- Ensure all projectors are off (not in standby).
- Pay officers at the end of the event.
- Secure all stairwell and perimeter doors before starting cleanup.
- Check all restrooms for guests or items left behind.
- Identify and report to maintenance staff any damage.
- Inspect and ensure bar and kitchen areas are thoroughly cleaned and all trash is in the dumpster.
- Account for all contracted items or other items used by the client.
- Collect and inventory all table cloths by type and size.
- Turn banquet room lights, lobby, and hallway lights off when leaving.
- Email Cana Ballroom Manager and Maintenance Manager with a written After Event Report to brief how the night went and identify any maintenance issues.
Requirements:
- Must be a High school graduate or equivalent experience and be at least 18 years of age.
- Have a strong commitment to the mission of St. Peter the Apostle Catholic Church.
- Must have good communication skills, verbal and written, excellent proven public relations and problem-solving skills with strong attention to detail.
- As a representative of the Parish, the Attendant must exercise courtesy to fellow employees, parishioners, and the general public.
- Operational knowledge of, or ability to learn: commercial kitchen equipment; emergency shut-off; audio-visual systems; computers iPads; etc.
- Must be able to tolerate loud music, standing on feet for extended periods of time.
- Ability to be on site until Midnight to 1 am when required.
- Must successfully pass a background, criminal history, and credit history check.
- Must have a clean, neat appearance and professional demeanor.
The Archdiocese of San Antonio is an Equal Opportunity Employer.
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