Demo

Tech Lead (ServiceNow)

Archer Daniels Midland
Erlanger, KY Full Time
POSTED ON 2/22/2025
AVAILABLE BEFORE 12/3/2025
Minimum Requirements
  • Bachelor’s degree in Computer Science or related field
  • Demonstrable knowledge of ServiceNow architecture, design and implementation.
  • Functional knowledge of IT Service Management (ITSM) processes and ITIL framework
  • Strong oral and written communication skills, with the ability to confidently present ideas and processes to stakeholders with varying levels of technological experience
  • Experience managing technical teams in complex, dynamic environments; collaborating with and managing teams across multiple projects
  • Strong business analyst experience as a key contributor and/or project lead
  • Effectively use teamwork to positively contribute in high performing, results driven, and collaborative team environment
  • Experience in developing test cases, participation in the testing of software systems (including requirement validation/traceability), leading UAT sessions
  • Familiarity with utilizing Azure DevOps to deliver projects work items via the Agile framework
  • Exhibits high personal performance standards, the desire and ability to continuously learn and must be results oriented
  • Estimation of work efforts is done as a Scrum team and we are only utilizing Scrum boards now. 

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