What are the responsibilities and job description for the Administrative Coordinator/Receptionist position at Archer Lewis?
About Us:
Archer Lewis, a PE-backed top 100 accounting firm, is experiencing rapid growth through acquisitions and expects to double in size by the end of 2025. With over 32 offices across 18 states and plans for continued national expansion, we’re looking for passionate individuals to join our team. If you’re seeking a rewarding career in a thriving firm where your expertise truly makes an impact, Archer Lewis is the place for you.
Location: Anchorage, AK
Hourly Pay Range: $19 - $22 per hour
Schedule: Full-time, with the opportunity to work from home on Fridays after the first 90 days of fully onsite work.
Purpose of the Role:
We are looking for a customer service representative who will be the first line of contact and help assist our clients. The ideal candidate will have experience in project coordination or office management, possess excellent communication skills, and be proficient with technology. This role is essential for maintaining order and efficiency within the office environment.
Key Responsibilities & Duties:
- Greet walk-in customers and manage incoming office calls.
- Maintain client newsletters and communicate office closures.
- Schedule and reschedule client appointments with staff.
- Assist with scanning, faxing, and setting up client projects alongside the Operations Manager.
- Reach out to clients waiting on information, liaising with other departments as needed.
- Organize client files and manage the maintenance of pick-up files.
- Manage courier systems and handle office mail distribution.
- Assist with client Christmas gifts and other seasonal or special occasion gifting.
- Coordinate employee gifts, including birthdays, awards, and office trivia events.
- Organize and maintain communal office areas, ensuring a clean and orderly environment.
- Track and manage office and building supply inventories.
- Maintain an organized office storage area.
- Perform other duties as assigned.
Academic, Certifications & Trade Qualifications:
- High school diploma or GED.
- Proficiency with Microsoft Office Suite is preferred.
- Multi-line phone experience is a plus.
Work Experience, Skills & Strengths:
- At least 1 year of office or customer service experience preferred.
- Ability to quickly learn new software and tools.
- Excellent written and verbal communication skills, including the ability to write professional emails.
- Strong customer service skills with a friendly and approachable demeanor.
The Ideal Candidate:
We are seeking an upbeat, multi-tasking individual who has excellent attention to detail. The ideal candidate will always put the client first, be a team player, and demonstrate patience in all interactions. They will have the ability to promote the Core Values of Archer Lewis and contribute positively to our office culture.
Benefits:
- Competitive hourly pay.
- Option to work from home on Fridays after 90 days onsite.
- A collaborative, team-oriented work environment.
Job Type: Full-time
Pay: $19.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Work Location: Hybrid remote in Anchorage, AK 99501
Salary : $19 - $22
