Executive Housekeeper Manager

Job Description

Lead our housekeeping operations with excellence and precision. Bring passion and dedication to creating a clean and welcoming environment for our guests and lead team members in understanding the value of their contribution to enriching guest’s lives.

Operational Leadership:

• Oversee all housekeeping functions, ensuring rooms and public areas meet the resort’s cleanliness and aesthetic standards.
• Manage daily operations, including scheduling, staffing, and ensuring efficient workflow.
• Develop and implement standard operating procedures (SOPs) for cleaning, maintenance, and quality control.
• Monitor and maintain inventory levels for housekeeping supplies, linens, and amenities.

Team Management & Development:

• Hire, train, and supervise a team of housekeeping staff, ensuring they understand and adhere to our company' values of hospitality and sustainability.
• Conduct regular performance evaluations, provide feedback, and implement development plans for staff members.
• Create a supportive, positive, and collaborative work environment for all team members.

Guest Satisfaction:

• Ensure that all guest rooms and public areas are consistently cleaned and maintained to the highest standards of cleanliness and comfort.
• Address guest concerns and complaints promptly, taking corrective actions as needed.
• Collaborate with the front desk and guest services teams to ensure guest preferences and special requests are accommodated.

Budget & Cost Control:

• Manage the housekeeping department’s budget, ensuring efficient use of resources and cost control.
• Monitor supply usage and purchase orders, ensuring appropriate stock levels while minimizing waste.
• Track and analyze performance metrics to optimize housekeeping efficiency and minimize labor costs.

Health & Safety Compliance:

• Ensure that all cleaning products and practices meet health, safety, and environmental standards.
• Enforce safety protocols and provide staff training on safe work practices, including proper handling of cleaning chemicals and equipment.
• Conduct regular inspections to ensure compliance with safety, hygiene, and sustainability guidelines.

Collaboration with Other Departments:

• Work closely with the Front Office Team, Engineering and Food & Beverage teams to coordinate room turnovers, special requests, and ongoing projects.
• Pay Range: $80,000 - $95,000

Qualifications

• Minimum of 3 years of experience in housekeeping management or rooms division management, in a luxury resort or high end homes environment.
• Prior leadership or supervisory experience, including staff development, team management, and budgeting.
• Exceptional organizational, problem-solving, and multitasking skills.
• Strong leadership and interpersonal communication skills.
• A keen eye for detail and high standards of cleanliness and presentation.
• Ability to work in a fast-paced, dynamic environment with changing priorities.
• A high school diploma or equivalent is required. A degree in hospitality management or a related field is preferred.
• Ability to lift and carry up to 30 pounds.
• Flexibility to work weekends, holidays, and on-call shifts as needed.

Job Type: Full-time

Pay: $80,000.00 - $90,000.00 per year

Shift:

• Day shift
• Morning shift

Work Location: In person

Salary : $80,000 - $95,000