What are the responsibilities and job description for the Technical Services Coordinator position at Arconic?
About the Role
This position is ideal for a motivated and detail-oriented individual who is passionate about delivering exceptional customer service. As a Customer & Technical Support Coordinator, you will play a crucial role in ensuring customer satisfaction and driving business growth.
- You will be responsible for resolving customer inquiries and issues promptly and professionally.
- You will collaborate with cross-functional teams to improve processes and workflows.
- Additionally, you will maintain accurate records and reports to ensure data integrity.
Responsibilities
- Resolve customer complaints and issues
- Improve processes and workflows
- Maintain accurate records and reports
Qualifications
- Minimum high school diploma or equivalent required
- 1-2 years of experience in customer-facing role
- Strong problem-solving and communication skills
- Ability to work independently and as part of a team
