What are the responsibilities and job description for the Operations Administrative Assistant position at Arctic Glacier U.S.A. Inc.?
Job Description
Job Description
WE ARE ARCTIC GLACIER!
Sure, we have exciting job opportunities, but being a “people first” organization we also offer competitive compensation, rewarding work, and a clear vision of doing the right thing – by our customers and employees. Our team is solution and safety oriented, going above and beyond for our customers, and in turn they get the support of the company. We pride ourselves on having a trustworthy atmosphere, where our team feels empowered to do their best.
Operations Administrative Assistant
Shifts :
Peak Season : Monday, Tuesday, Thursday, Friday 8am - 6 : 00pm (sometimes nights and works weekends on occasion)
October - Mid May : Monday - Friday 8 : 00am - 500pm
Job Description :
This position is responsible for answering and / or responding to all inbound calls from customers and dispatching drivers to ensure all deliveries are made in a quick and efficient manner. In addition, the position coordinates and maintains the dock area and maintenance of all vehicles.
Salary : $22-$23 / hour DOE
Job Responsibilities include but are not limited to :
- Responsible for correspondence with customers and dispatch drivers.
- Responds to email requests and orders in a professional and timely manner.
- Communicates with drivers on day-to-day assignments.
- Builds base routes for drivers.
- Maintains handheld invoicing system.
- Coordinates the dock area involving the loading of trucks, shipping, and receiving.
- Evaluates the availability of trucks for ice delivery as well as for repairs and maintenance.
- Reviews driver logs and vehicle inspection reports and monitors adherence and compliance based on metric reporting.
- Supports DOT compliance and other safety initiatives.
- Receives merchandiser repair calls and dispatches service technicians.
- Additional duties may be assigned.
Candidate Qualifications :
CORE COMPETENCIES
Collaborative | Our attitude makes the difference, and the results show
Reliable | We do what we say we will do by the time we say it will be done
Solutions-Oriented | We persevere and look for the answer, not the blame
Speed to Execution | We work quickly to efficiently achieve our goals and objectives
Safety Oriented | We do the right things to keep our employees,
customers, and the public safe
CORE VALUES
People First | Action | Customer Commitment | Teamwork | Trust
EEO :
Arctic Glacier values a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state, or local laws.
Salary : $22 - $23
