HR and Office Manager

Human Resources and Office Manager

Position Description

The HR and Office Manager, reporting directly to the CEO/General Manager, is responsible for developing and executing Human Resource strategy in support of the overall business plan and strategic direction of the organization, specifically in the areas of talent management and onboarding, employee engagement, performance management, training and development, employee relations, and regulatory compliance. The HR and Office Manager provides strategic leadership by articulating HR needs and plans to the Executive Leadership Team.

Principle Accountabilities

HR Management Responsibilities:

• Participates as part of the Executive Leadership Team in creating and implementing people-centric solutions and HR business strategies that are aligned with the overall organizational goals.
• Develops recruitment strategies and builds strong relationships with hiring managers to enhance understanding of their departments, hiring requirements, and job specifications.
• Designs a comprehensive onboarding experience for new employees and oversees the entire onboarding process to ensure smooth coordination across all departments.
• Functions as a strategic business advisor to the executive/senior management of each department regarding key organizational and management issues.
• Acts as an HR strategic advisor to executive and senior management on significant organizational and management matters.
• Offers coaching to supervisors, as needed, on managing their team’s performance programs by providing guidance, resources, and coaching sessions.
• Oversees and ensures the organization’s adherence to Federal, State, and Local employment laws and regulations, as well as recommended best practices. Reviews and updates policies, practices, and the employee handbook to ensure ongoing compliance.
• Manages and supervises the implementation of human resource programs, including compensation, benefits, and leave; disciplinary actions; dispute resolution and investigations; performance and talent management; employee engagement and morale; personnel records; and training and development.
• Manages employee benefit programs through NTCA, including Pension (R&S), Savings Plan (401K), and Group Health Program (GHP). Acts as the coordinator for the NTCA Wellness Program.
• Main point of contact and directly works with the organization’s broker and insurance carriers for risk management and safe work environment.

Office Management and Board Administration Responsibilities:

• Oversees and manages per diem arrangements, coordinating travel and meeting logistics, and ensuring all board-related activities are executed smoothly and efficiently.
• Administers and processes per diem payments for board members, ensures accurate and timely reimbursements, and maintains records of per diem allocations and related expenses.
• Ensures compliance with the bylaws, policies, and procedures related to board expenses and logistics.
• Collaborates with the corporate lawyer, executive management, and CEO to facilitate board-related activities.
• Communicates effectively with board members, vendors, and other stakeholders.
• Supervises an HR Coordinator or Receptionist that provides general office and administrative support to the Board of Directors, General Manager, and Executive Team.
• Solicits, evaluates, and awards bids for company insurance.
• Coordinates and prepares for the nomination and election of new board members, including sending notifications and assembling the required forms and packets in accordance with the By-Laws and established Cooperative policies.
• Ensures that all invoices for office related expenses (supplies, materials, etc.) are submitted to accounting and paid on time.
• Manages contract and price negotiations with office vendors, service providers, and office lease.
• Serves as the company’s Notary Public, along with other miscellaneous tasks assigned by the CEO.

Education and Experience Required

• Bachelor's degree in Human Resources or equivalent experience in Human Resources and Administrative Office Management required.
• At least 5-7 years of experience in HR Management, including experience in strategic decision-making, leadership, and managing the full employee life cycle.
• Experience in leading and mentoring HR team members.
• A minimum of 5 years of extensive knowledge of Federal and Alaska Labor Laws.
• A minimum of 5 years of experience in managing complex or high-level employee relations issues.
• Proven ability to develop policies, implement HR initiatives, conduct learning sessions, and deliver effective presentations.
• Ability to keep confidential information held in the strictest confidence

Education and Experience Preference

• Experience in collaborating with C-suite Executives and the Board of Directors.
• Experience in the telecommunications industry and/or with North Slope companies.
• PHR/SPHR or SHRM-CP/SHRM-SCP certification.

Hiring Timeline Overview:

The hiring process may take at least 30 days from your initial phone screen. After the phone screen, you'll have an in-person interview with the current HR and Office Manager. Next, you'll participate in a culture fit interview with two executives you will collaborate with in this role, followed by a final interview with the CEO (hiring manager) and another leadership team member.

Important Dates:

• The HR Manager will begin reviewing resumes on March 7.
• Application deadline is March 21, unless extended.
• Target start date is before or by May 1.

ASTAC Benefits:

• Affordable healthcare benefits with low deductibles (including dental, vision, and health)
• 19 days of PTO in your first year (increases with tenure)
• 11 paid holidays annually
• Competitive 401(k) plan
• Pension plan with vesting in 6-10 months
• Tuition reimbursement
• Paid professional development opportunities
• Company-provided life insurance and AD&D coverage
• Wellness benefits

Job Type: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Application Question(s):

• What is your salary requirement?

Education:

• High school or equivalent (Required)

Experience:

• working with C-Suite and Board of Directors: 1 year (Preferred)
• HR Management: 5 years (Required)
• managing complex/high-level employee relations issue: 5 years (Required)

License/Certification:

• PHR/SPHR or SHRM-CP/SHRM-SCP (Required)

Ability to Commute:

• Anchorage, AK 99503 (Required)

Work Location: Hybrid remote in Anchorage, AK 99503