Associate Project Manager

Company Overview:

Arctiq is a leader in professional IT services and managed services across three core Centers of Excellence: Enterprise Security, Modern Infrastructure and Platform Engineering. Renowned for our ability to architect intelligence, we connect, protect, and transform organizations, empowering them to thrive in today's digital landscape. Arctiq builds on decades of industry expertise and a customer-centric ethos to deliver exceptional value to clients across diverse industries.

Position Overview:

In this role you will be responsible for driving the successful execution of multiple concurrent IT projects that may be small to medium sized in nature, in accordance with the Project Management Office’s direction. Core responsibilities include the management of individual project requirements and plans while executing and controlling issues, risks, and challenges to meet or exceed our client requirements. The successful candidate will ensure that all projects run smoothly, clients are attended to, and that project tasks are delivered on time with quality to meet our client’s business requirements. 

Responsibilities:

• Accountable for overall delivery of projects on time, on budget, and within scope
• Ensure the use of best practices for delivering projects
• Manage external client relationships (expectations, communications, escalation, feedback, etc.)
• Be proactive in taking the initiative and the lead for identifying and resolving issues
• Assess and manage risk, issues and change within and across all assigned projects
• Manage third-party partner and/or vendor relationships, as required within projects
• Adhere to the project objectives and success criteria as outlined in the project statements of work
• Manage the tasks and milestones as outlined in the statements of work
• Ensure delivery satisfaction with key client business stakeholders
• Prepare all status reporting as required
• Be able to identify project change requests and handle them effectively and efficiently
• Ensure established business and PMO processes are followed
• Keep the appropriate people informed and up to date including team members, senior management and the business on the status of projects
• Manage project budgets and financials, and escalate issues as required
• Managing project plans, schedules, RAID logs, financial milestones, time tracking and other artifacts within Arctiq’s project management systems

Qualifications:

• A degree or diploma in computer science, information technology, enterprise security, project management, business or other related discipline, or an equivalent combination of education and experience.
• 2 years of progressive project coordination or project management experience managing small to medium scale IT projects
• Prior experience working on external client facing projects
• Any prior experience working for a professional services organization, VAR, or an MSSP
• Demonstrable success at project delivery in both short-term projects and long-term projects
• Ability to actively balance a full workload of multiple projects in parallel on an ongoing basis (25 small sized projects)
• Demonstrated PM competencies: planning, budget, and timeline management, scope management, risk management, communications management, timely decision making, effective team building
• Excellent presentation skills - must be comfortable communicating with teams from multiple levels of the organization both internally and externally
• Excellent interpersonal and communication skills
• Understanding as well as being detail oriented around the concepts of budgets, revenue, margin, invoicing and forecasting
• Understanding of resource allocation management and forecasting
• Experience in System Development Lifecycle and Project Management methodologies (including waterfall, Agile), and the ability to apply them in a flexible manner in various situations
• Project Management Professional (PMP) designation or Certified Associate Project Manager (CAPM) is considered an asset
• Agile project management designations (ie SAFe, CSM) would be also be considered an asset

Arctiq is an equal opportunity employer. If you need any accommodations or adjustments throughout the interview process and beyond, please let us know. We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply.

We thank you for your interest in joining the Arctiq team! While we welcome all applicants, only those who are selected for an interview will be contacted.