Regional Vice President

Regional Vice President - Multifamily Operations -North Central Region

The Regional Vice President is responsible for overseeing a portfolio of multi-family housing communities (includes 55 blended market-rate / tax credit units) and their on-site teams. The RVP will work to ensure our teams are successful in maintaining both physical and financial occupancies, maintaining the curb appeal, and providing excellent customer service to our existing residents, prospective residents, vendors, and teammates. The RVP will be a core change agent and will work to develop and enhance our on-site teams’ performance while playing a key role in implementing operational efficiencies and various organizational initiatives.

**This is an in-office position in Appleton, WI.**

Essential Duties: (Other duties may be assigned).

• Direct the work of others while implementing the company’s vision and strategy within the assigned portfolio. Able to translate the overall vision into day-to-day execution through on-site team members.
• Responsible for providing direction and executing operational processes and procedures, while building a culture of continuous improvement.
• Collaborate with senior management to establish both short- and long-term objectives for each assigned community.
• Prepares, reviews, and conducts analysis of budget variances while ensuring each community meets or exceeds financial performance targets.
• Directs the overall financial results for the region through expense monitoring, financial statement review, and expense approval. Summarizes key issues and trends while providing possible strategies and solutions to address.
• Ensure federal, state, and local regulatory requirements are met, and all team members are well trained in compliance.
• Ensure and oversee all training leasing, maintenance, and other support team members.
• Track and analyze lease violations, accounts receivable, accounts payable, Fair Housing requests, emergency repairs, risk/loss items guiding teams where support is required.
• Monitor and optimize on-site staffing, guide on-site leaders in performance management, recruiting, hiring, and developing team members.
• Ensure physical occupancy targets are being met, and revenues are managed to ownership objectives.
• Ensure assets are maintained, preserved, and large annual projects are completed to the highest standards.
• Represent the company’s interests by participation in local associations, boards, or other community networking events.
• Evaluate each community continually to determine annual capital improvement needs and priorities.
• Be a change agent in leading assigned teams through larger organizational initiatives such as software changes, and frequent process changes.
• Lead, and guide through the annual budget process.
• Understand market level and industry trends acting as the subject matter expert within the multifamily competitive landscape.
• Visit and inspect assigned communities on a regular basis.
• Negotiate and secure contracts with various vendors for recurring and non-recurring projects and services.
• Investigate, resolve, and/or aid in resolution of resident, prospective resident, or team member concerns.

Please note: This list is not intended to be all-inclusive, other job duties may apply.

Skills & Qualifications:

• High school diploma/GED: Required
• Minimum of 3 years multifamily on-site experience in a supervisory capacity: Required
• 5 plus years of multi-site leadership experience: Preferred
• A valid driver’s license: Required. This position requires frequent travel to assigned communities.
• Excellent oral and written communication skills
• Proficient in Microsoft programs suite, and general computer use
• Experience with Yardi: Preferred
• Understanding of vacancy procedure and budget compliance, with strong financial acumen (Must understand what drives P&L): Required.
• Demonstrated ability to manage multiple and complex operational matters daily.
• Multifamily specific designations: Preferred (CPM, CAM, CAPS)
• Expected to carry a mobile phone (Eligible for stipend).

Please Note: Where we call “Home” is a guarded space for all of us. For the benefit of our residents, co-workers, and the communities in which we serve, all applicants are required to pass a post-offer criminal background check prior to joining the team.

Who you are:

• Strong communicator with proactive problem solving and analytical skills.
• A passionate leader who values developing and mentoring others with a strong track record of personnel management
• Attentive to detail, and extremely organized
• Agile to an ever-changing environment, and able to work in both strategic and tactical capacities.
• Exhibits strong interpersonal and relationship building skills.
• Able to prioritize and handle a variety of tasks while maintaining focus on deadlines.
• Able to influence and empower others into top performance.
• Requires little supervision – Self-directed and motivated with a high level of initiative.

Company Overview:

Arden Property Group Inc. is a hands-on developer, owner, & operator in the multifamily industry, committed to creating long-term investments and value in each Wisconsin based community we serve. Whether our residents choose to live at one of our 55 or market-rate communities, we pride ourselves on our commitment to providing excellence in customer service and hospitality, and work to ensure our resident experience remains of top caliber within each of our communities. We currently own and manage over 3,500 units and have a long-term development plan to continue to expand our footprint within the state of Wisconsin.

For over 45 years, Arden Property Group Inc. has earned a strong reputation of being a financially stable development/operator group focused on quality, kindness, and trust. We do not believe in mediocrity. Our organization is committed to on-going improvement, enhancement, and growth with a focus on creating inclusive communities and a workplace where we embrace individual differences and work effortlessly to create an environment where all team members and residents alike feel heard, valued, and feel a sense of belonging. We are actively undergoing continuous enhancements in our technologies, and continuous improvement to our operational practices. Our frontline team members are the “change agents”, and primary drivers in ensuring the success of our transformation.

Arden Property Group Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other characteristics protected by law. We comply with the Americans with Disabilities Act (ADA), the Americans with Disabilities Amendments Act (ADAA), and all applicable state and local fair employment practice laws and are committed to providing equal opportunities to individuals with disabilities.

Benefits & Perks:

• 20% employee rent discount offered at any Arden Property Group Inc. owned/operated community
• Paid vacation and paid sick time with increases in accrued time based on tenure.
• 10 paid Holidays
• Voluntary health, dental, and vision insurance following 30 days of employment.
• 401k match at 100% of the first 3% of wages contributed, and 50% of the next 2% (Subject to annual contribution limits set by the IRS)
• Eligibility to participate in flexible Spending Accounts (FSA)
• Employee Assistance Program (EAP) available to all regular FT and regular PT team members
• Employer paid life Insurance and long-term disability coverage, with option to add additional coverage.