Demo

Watch Officer

Ardent Eagle Solutions
Washington, DC Full Time
POSTED ON 12/17/2024
AVAILABLE BEFORE 10/17/2025

About Us

Are you ready to join an exceptional team that's rewriting the future of national security and global impact? Welcome to Ardent Eagle Solutions (AES), a dynamic and rapidly expanding small business that's at the forefront of supporting the Federal Government, Department of Defense (DoD), and Intelligence Community (IC) on a global scale.

 

At AES, we don't just embrace change; we drive it. We're in the business of transforming challenges into opportunities, and ordinary careers into extraordinary journeys. As part of our team, you'll be at the heart of groundbreaking missions that shape the course of history and protect our nation's most critical interests.

 

Our commitment to success doesn't end with our customers; it begins with you. We're dedicated to nurturing the talents of our remarkable employees and propelling them to new heights of excellence. Here, you'll find a culture that empowers you to excel, innovate, and realize your full potential.

Overview

This position will provide contract support to assist with a myriad of duties as Operation Watch Officers in support of the Commerce Information and Operations Center (CIOC);

Background

The Department of Commerce's mission is to create the conditions for economic growth and opportunity for all communities. Through its 13 bureaus, the Department works to drive U.S. economic competitiveness, strengthen domestic industry, and support the growth of quality jobs in all communities across the country. The Department serves as the voice of business in the Federal Government, and at the same time, the Department touches and serves every American every day. The Department fosters the innovation and invention that underpin the U.S. comparative advantage. Its scientist research emerging technologies such as quantum computing and artificial intelligence (AI). Companies use NIST and NTIA laboratories to conduct research and development (R&D). NOAA advances R&D of the commercial space industry and climate science. USPTO's intellectual property (IP) protections ensure American innovators profit from their work. 

Responsibilities

  • Monitors operations as part of a two-person watch team on 24/7 basis on 12-hour rotational shift work (hours are from 7:00 PM to 7:00 AM).
  • Maintains situational awareness across all hazards including natural disasters and national security events, as well as manmade and technological events.
  • Collects, compiles, and analyzes message traffic to alert appropriate leadership and organizations to significant events that could impact the Commerce Mission, Personnel, and or Infrastructure. 
  • Produces operational, alert and notification, situational awareness reports, Senior Leadership Briefs, and intelligence products, which includes use of mapping and GIS tools to assess potential impacts. This also includes development and dissemination of alert and notification messages through the Commerce Emergency Notification System, Everbridge, to rapidly notify personnel of significant events based on Standard Operation Procedures. 
  • Develop written products/oral briefings of findings to government leads.
  • Presents informational findings and briefs Watch Officers and Department Leadership as directed.
  • Develops reports and templates for Federal Watch Officers for distribution to Senior Leadership, for Commerce Bureaus, and to support Incident Management and Continuity of Operations.
  • Assists in the preparation, analysis, development, review, and implementation of Operation Center policies, procedures, and standard operating procedures.
  • Provides support, including monitoring and testing of voice, audio, and data communications capability at the unclassified, Secret, and Top Secret/Sensitive Compartmented Information (TS/SCO) level as directed.
  • Attend Interagency working groups as required. 
  • Qualifications

    Must Have:

  • Requires 2 years of job description related experience, including working at a Federal, State or Local Operations Center (watch floor and/or operations center preferred)
  • Candidates must have an active Top-Secret Clearance with SCI crossover eligibility based on an in-scope Single Scope Background Investigation, have been debriefed from SCI no more than 24 months ago.
  • Excellent written and oral language skills
  •  

    Nice to Have:

  • Experience in all hazard's operations and incident management, including natural disasters and national security events, as well as manmade and technological events.
  • Experience with providing communication support to senior leadership and Departmental units at unclassified and classified levels.
  • Prior experience as a Watch Officer at the Federal, State or Local Level.
  • Experience with national security policy, Continuity of Operations, or Continuity of Government Programs.
  • Experience with creating uniform site-wide communications.
  •  

    Candidates must have an active Top-Secret Clearance with SCI crossover eligibility based on an in-scope Single Scope Background Investigation at the start of contract performance for Continuity, Program, and Operations. Successful candidates:

    • Have been debriefed from SCI no more than 24 months ago.
    • Have an in-scope Background Investigation
    • SCI crossover is facilitated with a copy of the SCI debriefing, Form 4414

    Clearance

    TS/SCI

    Education

    Requires a B.S. in an associated discipline (or equivalent)

    Benefits and EEO

    At Ardent Eagle Solutions, we offer a comprehensive benefits package to our employees and their families:

    • Medical/Dental/Vision Coverage
    • Matching 401(k) Plan
    • Continuing Education Assistance
    • Paid Time Off

    This job description is intended to describe the general scope of work and level of work that is needed to perform while on task with Ardent Eagle Solutions. Other duties may be assigned. Selected candidates may undergo a government security investigation and must fulfill eligibility criteria for accessing classified information. US citizenship may be a prerequisite for certain roles.

     

    Ardent Eagle Solutions is an Equal Opportunity Employer

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