What are the responsibilities and job description for the Customer Service Support Specialist - IT position at Ardent Principles Inc?
Customer Service Support Specialist - IT
Department : Data Analysis and Technology Services
Employment Type : Full Time
Location : Reston, VA
Description
Are you ready to ensure the smooth operation of Customer Support and IT systems? Ardent Principles is seeking a full-time Customer Service Support Specialist - IT to join our dedicated team onsite in Reston, VA.
If you're passionate about connecting and enhancing system administration, thrive on solving technical challenges, supporting IT and are ready to make a difference, this is your chance. With a competitive salary range of $90,000 to $120,000 annually, dependent on level of skills and experience, and industry-leading benefits, Ardent Principles offers more than just a job - we offer a career path filled with growth and opportunities. Join us and let's shape the future together!
Who We Are :
Passionate Integrity, Driven by Excellence
Ardent Principles" signifies our unwavering commitment to excellence, driven by a profound passion and a strict adherence to ethical values. We believe that happy employees make for happy clients. Our mission is to act as a bridge between satisfied clients and fulfilled employees, ensuring that your job and well-being are our top priorities because your satisfaction leads to the success of our clients.
Key Responsibilities
In this challenging yet rewarding role as a Customer Service Support Specialist with IT, you are an integral part of what brings our Company's mission to life. You must have the following required skills, certifications and demonstrated experience in and / or with :
- Installing applications on Windows Servers and Desktops
- Maintenance of server environment coupled with video recording equipment
- Windows Active Directory
- Deploying software via SCCM or MECM
- Third party software maintenance products
- Third party software deployment products
- Installing and maintaining Apple Devices
- Enterprise applications and networks
- Systems and network accreditation process
- Office products
- Server maintenance and ID generation
Highly Desired Qualifications
Other skills and demonstrated experiences that are highly desired but not mandatory to perform the work, include :
What We Offer You
SCHEDULE :
This is a full-time position with consultants expected to be available and working onsite during core hours in Reston, VA.
Ready to take the next step in your career? Join us and be part of a team dedicated to driving positive change through technology. Apply now with our easy 3-minute, mobile-friendly initial application process. Your future starts here!
Salary : $90,000 - $120,000
