Enterprise Application Analyst

About the Company

Ardmore Home Design (AHD), founded in 2008, is a privately-owned, fast-paced, entrepreneurial company where we value people with strong skills to make our products and processes better every day. We design, sell and distribute luxury home décor to interior designers as well as boutique/luxury retailers globally. The AHD family of wholesale brands includes Made Goods (flagship furniture made from unique materials); Pigeon & Poodle (home and bath accessories); Blue Pheasant (handcrafted tabletop products) and Thucassi (artisanal candles and fragrances).

We are looking for an Enterprise Applications Analyst with a diverse set of skillsets to facilitate and contribute to the successful completion of technology projects that span across all Enterprise Applications which include ERP, Web and Apps while working with multiple internal and external partners and stakeholders. This role will also prioritize and be responsible for managing and coordinating support around issues both technical and process oriented.

Our ideal candidate is a highly motivated self-starter, with strong project management ability, a roll up your sleeves attitude, analytical problem-solving skills, and a friendly, team-oriented approach to provide a high level of customer service to all internal and external users.

Responsibilities

·         Facilitates and contributes to the development of project plans and designs of new IT systems and enhancements as well as for existing ones.

·         Collaborates with internal and external teams to identify and troubleshoot problems, and work through to provide solutions.

·         Collects and documents business requirements to functional specifications for project and/or system improvements/automation efforts.

·         Performs QA and coordinates user acceptance testing with process owners or end-users.

·         Creates process documentation/workflows, knowledge articles and self-service guidance for websites, app and ERP functions.

·         Provides technical and/or task or project leadership as needed.

·         Manages projects and ongoing operations to budget.

·         Identifies opportunities to improve systems based on performance and user feedback.

Qualifications

·         A degree in computer science, MIS, or related qualification or experience.

·         2 years related professional experience, particularly in the area of system/process analysis, project management, or SDLC experience.

·         An analytical mind with excellent problem solving skills, with an ability to think outside the box when necessary.

·         Strong documentation for project requirements, QA test plans, user guides, knowledge base articles.

·         Strong attention to detail.

·         Excellent communication and organizational skills.

·         Fantastic time management skills with the ability to multi-task.

Why AHD?

We believe every employee should be rewarded fairly for a job well done!  As an AHD employee, you will enjoy comprehensive healthcare coverage including medical, vision and dental care. Your financial well-being will be supported through our 401(k) retirement investment plan. Moreover, we offer a challenging & rewarding professional work environment.

The AHD total package includes:

• Medical
• Dental
• Vision
• 401(k) Retirement with up to 6% employer contributions
• Paid Vacation Time
• Paid Holidays
• Consistent work/life balance
  •  No weekends and for wholesale distribution business (no manufacturing)
• Relaxed and collaborative work environment
• Up to 6% 401k employer contributions
• Amazing benefits and wellness programs
• Training and career development opportunities

Compensation

Starting base pay:  $65,000 – $85,000 annual salary. Exact compensation may vary based on skills, experience, and location.